Finding Information 17
FILE LOCATION: C:\Documents and Settings\patricia_drake\Desktop\New Folder\D5016fi0.fm
DELL CONFIDENTIAL – PRELIMINARY 3/18/04 – FOR PROOF ONLY
• Latest drivers for my computer
• Answers to technical service and support questions
• Online discussions with other users and technical
support
• Documentation for my computer
Dell Support Website — support.dell.com
NOTE: Select the appropriate region on the
support.dell.com welcome page.
The Dell Support website provides several online tools,
including:
• Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, order status,
warranty, and repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product
specifications, and white papers
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as a modem)
Windows Help and Support Center
1
Click the
Start
button and click
Help and Support
.
2
Type a word or phrase that describes your problem and
click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions on the screen.
• How to reinstall my operating system
Operating System CD
The operating system is already installed on your
computer. To reinstall your operating system, use the
Operating System CD. See page 73 for reinstallation
instructions.
After you reinstall your operating system, use the Drivers
and Utilities CD to reinstall drivers for the devices that
came with your computer.
Your operating system
product key label is
located on your
computer.
NOTE: The color of your
CD varies based on the
operating system you
ordered.
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