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ProblemAction
Menu settings changed from the operator panel have no effect.
Settings in the software program, the printer driver, or the printer utilities have precedence over the settings made on the operator panel.
Change the menu settings from the printer driver, the printer utilities, or the software program instead of the operator panel.
Printing Problems
ProblemAction
Job did not print or incorrect Ensure that Ready to Print appears on the
characters printed. operator panel before you send a job to print. Press the (Menu) button to return to Ready to
Print.
Ensure that print media is loaded in the printer. Press the (Menu) button to return to Ready to
Print.
Verify that you are using the correct printer driver.
Ensure that you are using the correct Ethernet or USB cable and that it is securely connected to the printer.
Verify that the correct print media size is selected.
If you are using a print spooler, verify that the spooler has not stalled.
Check the interface of your printer from the Admin Menu.
Determine the host interface you are using. Print a panel settings page to verify that the current interface settings are correct. Refer to "Printing a Device Settings Page" on page 184 for details on how to print a operator panel settings page.
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Troubleshooting