Wrinkled/Stained paper
Action | Yes | No | |
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1 | Verify that the correct print media is being | The task is | If printing on |
| used. See "Supported Paper Sizes" on page 162 | complete. | an envelope, go |
| and "Print Media Guidelines" on page 155. If |
| to action 2. |
| not, use the print media recommended for the |
| If printing on |
| printer. |
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| print media | |
| Is the problem recovered? |
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| other than | |
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| envelopes, |
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| contact Dell. |
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2 | Check the crease. Is the crease within 30 mm of | This type of | If the envelope |
| the four edges of the envelope? | crease is | is 220 mm or |
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| considered | longer (C5 or |
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| normal. Your | Envelope#10), |
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| printer is not at | go to action 3a. |
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| fault. | If the envelope |
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| is shorter than |
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| 220 mm |
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| (Monarch or |
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| DL), go to |
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| action 3b. |
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3a | Does the envelope have a flap on the long edge? | The envelope is | The envelope |
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| Envelope#10. | is C5. Go to |
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| Go to 4b. | action 4a. |
Troubleshooting
