Computer Tracking Software

60

If Your Computer Is Lost or Stolen

60

10Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Dell Diagnostics

61

Drive Problems

64

CD and DVD drive problems

64

If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray

65

If you hear an unfamiliar scraping or grinding sound

65

Hard drive problems

65

E-Mail, Modem, and Internet Problems

65

Error Messages

66

ExpressCard Problems

70

Keyboard Problems

70

External Keyboard problems

71

Unexpected characters

71

Lockups and Software Problems

72

The computer does not start up

72

The computer stops responding

72

A program stops responding or crashes repeatedly

72

A program is designed for an earlier Microsoft® Windows®

 

operating system

72

A solid blue screen appears

72

Other software problems

73

Memory Problems

73

Network Problems

74

Power Problems

74

Ensuring Sufficient Power for Your Computer

75

Printer Problems

75

Scanner Problems

76

6

Contents

Page 6
Image 6
Dell 1501 owner manual If you hear an unfamiliar scraping or grinding sound, Program stops responding or crashes repeatedly