Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C H E C K T H E P R I N T E R D O C U M E N T A T I O N See the printer documentation for setup and troubleshooting information.

C H E C K T H E S C A N N E R D O C U M E N T A T I O N See the scanner documentation for setup and troubleshooting information.

U N L O C K T H E S C A N N E R Ensure that your scanner is unlocked if it has a locking tab or button.

R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N

C H E C K T H E C A B L E C O N N E C T I O N S

See the scanner documentation for cable connection information.

Ensure that the scanner cables are securely connected to the scanner and the computer.

VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S

1Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2Click Scanners and Cameras.

If your scanner is listed, Windows recognizes the scanner.

R E I N S T A L L T H E S C A N N E R D R I V E R See the scanner documentation for instructions.

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

No sound from integrated speakers

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Double-clickthe speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

A D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S Press <Fn><End> to disable (mute) or reenable the integrated speakers.

R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R See "Reinstalling Drivers and Utilities" on page 80.

No sound from external speakers

E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N See the setup diagram supplied with

the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

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Solving Problems

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Dell 1501 Scanner Problems, Sound and Speaker Problems, No sound from integrated speakers, No sound from external speakers