Dell 150D, 1N016 manual If you cannot play a music CD or install a program from a CD

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

CANNOT SAVE FILES TO A FLOPPY DISK— Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.

back of floppy disk

write-protected

not write- protected

HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.

If you cannot play a music CD or install a program from a CD

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE— Click the speaker icon in the lower-right corner of your screen. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TEST THE DRIVE WITH ANOTHER CD— Insert another CD to eliminate the possibility that the original CD is defective.

CLEAN THE DISC— See the Tell Me How help file for instructions. To access help files, see page 22.

ADJUST THE WINDOWS VOLUME CONTROL— Click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.

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Solving Problems