No Video/ Power LED on
Poor Focus
Shaky/Jittery Video
Missing Pixels
Brightness Problems
Geometric Distortion
Horizontal/Vertical Lines
Synchronization Problems
Safety Related Issues
Intermittent Problems
Missing Color
Wrong Color
Image retention from a static image left on the monitor for a long period of time
No picture or no brightness
Picture is fuzzy, blurry, or ghosting
Wavy picture or fine movement
LCD screen has spots
LCD screen has bright spots
Picture too dim or too bright
Screen not centered correctly
Screen has one or more lines
Screen is scrambled or appears torn
Visible signs of smoke or sparks
Monitor malfunctions on & off
Picture missing color
Picture color not good
Faint shadow from the static image displayed appears on the screen
•Ensure that the power button is depressed fully.
•Increase brightness & contrast controls via OSD.
•Perform monitor
•Check for bent or broken pins in the video cable connector.
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock controls via OSD.
•Eliminate video extension cables.
•Reset the monitor to Factory Settings.
•Change the video resolution to the correct aspect ration (16:10).
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock controls via OSD.
•Reset the monitor to Factory Settings.
•Check environmental factors.
•Relocate the monitor and test in another room.
•Cycle power
•Pixel that is permanently off is a natural defect that can occur in LCD techn
•Cycle power
•Pixel that is permanently off is a natural defect that can occur in LCD techn
•Reset the monitor to Factory Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls via OSD.
•Reset the monitor to Factory Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls via OSD.
NOTE: When using
•Reset the monitor to Factory Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls via OSD.
•Perform monitor
•Check for bent or broken pins in the video cable connector.
NOTE: When using
•Reset the monitor to Factory Settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls via OSD.
•Perform monitor
•Check for bent or broken pins in the video cable connector.
•Restart the computer in the safe mode.
•Do not perform any troubleshooting steps.
•Contact Dell immediately.
•Ensure that the video cable connecting the monitor to the computer is con and is secure.
•Reset the monitor to Factory Settings.
•Perform monitor
•Perform monitor
•Ensure that the video cable connecting the monitor to the computer is con and is secure.
•Check for bent or broken pins in the video cable connector..
•Change the Color Setting Mode in the Color Settings OSD to Graphics or V to the application.
•Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B valu Settings OSD if the Color Management is turned off.
•Change the Input Color Format to PC RGB or YPbPr in the Advance Setting
•Use the Power Management feature to turn off the monitor at all times wh more information, see Power Management Modes).
•Alternatively, use a dynamically changing screensaver.
