Dell 6400, E1505 Using the Operating System CD

106 Solving Problems

3

Double-click the filename

DSRIRRemv2.exe

.

NOTE: If you do not log on as a local administrator, a message appears stating that you must log on as

administrator. Click Quit, and then log on as a local administrator.

NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message appears stating

that the partition was not found. Click Quit; there is no partition to delete.

4

Click

OK

to remove the PC Restore partition on the hard drive.

5

Click

Yes

when a confirmation message appears.

The PC Restore partition is deleted and the newly available disk space is added to the free space

allocation on the hard drive.

6

Right-click

Local Disk (C)

in Windows Explorer, click

Properties

, and verify that the additional disk

space is available as indicated by the increased value for

Free Space

.

7

Click

Finish

to close the

PC Restore Removal

window.

8

Restart the computer.

Using the Operating System CD

Before You Begin

If you are considering reinstalling the Windows XP operating system to correct a problem with a newly

installed driver, first try using Windows XP Device Driver Rollback (see page100). If Device Driver

Rollback does not resolve the problem, then use System Restore to return your operating system to the

operating state it was in before you installed the new device driver. See "Using Microsoft Windows XP

System Restore" on page103.

To reinstall Windows XP, you need the following items:

•Dell™

Operating System

CD

•Dell

Drivers and Utilities

CD

NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the

Drivers and Utilities CD to load any required drivers. Depending on the region from where you ordered your

computer, or whether you requested the CDs, the Drivers and Utilities CD and Operating System CD may not ship

with your computer.

Reinstalling Windows XP

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you

must also reinstall the device drivers, virus protection program, and other software.

NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files

and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell

technical support representative instructs you to do so.

Contents

Main Notes, Notices, and Cautions Abbreviations and Acronyms Contents 1 About Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2 Setting Up Your Computer. . . . . . . . . . . . . . . . . . . . . . . . 25 3 Using the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 4 Using the Keyboard and Touch Pad. . . . . . . . . . . . . . . . . 35 5 Using a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 6 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 7U s i n g C a r d s 8 Setting Up a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 69 9 Securing Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 77 10 Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Page 11 Adding and Replacing Parts . . . . . . . . . . . . . . . . . . . . . 109 Page Page Finding Information NOTE: 12 NOTE: 14 NOTE: About Your Computer Determining Your Computers Configuration Front View Page Page The green lights located above the keyboard indicate the following: NOTE: 20 Left Side View Right Side View Back View 22 Page Bottom View Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Running the Files and Settings Transfer Wizard With the Operating System CD Running the Files and Settings Transfer Wizard Without the Operating System CD Page Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Page Using the Display Adjusting Brightness Switching the Video Image Setting Display Resolution Page Using the Keyboard and Touch Pad Numeric Keypad 36 Key Combinations System Functions Display Functions Speaker Functions Power Management Microsoft Windows Logo Key Functions QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad Customizing the Touch Pad Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge Low-Battery Warning Conserving Battery Power Power Management Modes Page Configuring Power Management Settings Charging the Battery Replacing the Battery Storing a Battery Using Multimedia Playing CDs or DVDs Copying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Adjusting the Volume Adjusting the Picture Using Dell Media Experience and Dell MediaDirect If the computer is turned on or in standby mode If the computer is turned off or in hibernate mode Dell MediaDirect and Dell Media Experience Help Connecting Your Computer to a TV or Audio Device Page S-Video and Standard Audio S-Video and S/PDIF Digital Audio Page Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Page Component Video and Standard Audio Page Page Page Setting Up the Cyberlink (CL) Headphones Enabling the Display Settings for a TV Page Using Cards ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Media Memory Cards Installing a Media Memory Card Removing a Media Memory Card Setting Up a Network Physically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network (WLAN) What You Need to Establish a WLAN Connection Checking Your Wireless Network Card Setting Up a New WLAN Connecting to a Wireless Local Area Network Page Enabling/Disabling the Wireless Network Card Monitoring the Status of Wireless Network Connections Through Dell QuickSet Mobile Broadband or Wireless Wide Area Network (WWAN) What You Need to Establish a Mobile Broadband Network Connection Connecting to a Mobile Broadband Network Page Securing Your Computer Security Cable Lock Passwords Computer Tracking Software If Your Computer Is Lost or Stolen Solving Problems Dell Diagnostics Page Page Dell Support Utility Accessing the Dell Support Utility Clicking the Dell Support Icon Double-Clicking the Dell Support Icon Drive Problems CD and DVD drive problems If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound Hard drive problems E-Mail, Modem, and Internet Problems Error Messages Page Page Page ExpressCard Problems IEEE 1394 Device Problems Keyboard Problems External Keyboard problems Unexpected characters Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system Dell MediaDirect problems CHECK THE DELL MEDIADIRECT HELP FILE FOR INFORMATION Click the ? icon at the bottom of the Dell MediaDirect screen to access Help. TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DVD PLAYER If you purchased a DVD drive with your computer, this software should already be installed. Memory Problems Network Problems Mobile Broadband (Wireless Wide Area Network [WWAN]) Power Problems Ensuring Sufficient Power for Your Computer Printer Problems Scanner Problems Sound and Speaker Problems No sound from integrated speakers No sound from external speakers No sound from headphones Touch Pad or Mouse Problems Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Page Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Page Using the Operating System CD Page Page Adding and Replacing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Optical Drive Hard Drive Page Returning a Hard Drive to Dell Memory Page Page Modem Hinge Cover Keyboard Page Wireless Mini-Card Page Page Coin-Cell Battery Display Page Internal Card With Bluetooth Wireless Technology Page Dell QuickSet Features Page Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips Traveling by Air Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page 148 NOTE: Page Page Page 152 Printers, and Projectors Page Page Specifications Page NOTE: Page Page Page Page Page Appendix Using the System Setup Program Viewing the System Setup Screen System Setup Screen Commonly Used Options Cleaning Your Computer Computer, Keyboard, and Display Touch Pad Floppy Drive CDs and DVDs Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notice (U.S. Only) FCC Class B Macrovision Product Notice Glossary A B C D E F G H I K L M N O P R S T U V W X Z Page Index Numbers A B C E F H I K L M N Q R S T U V W