Option

Function

 

 

Extended Test

Performs a thorough check of devices. This test typically

 

takes 1 hour or more and requires you to answer

 

questions periodically.

 

 

Custom Test

Tests a specific device. You can customize the tests you

 

want to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and

 

allows you to select a test based on the symptom of the

 

problem you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell. See "Contacting Dell" on page 133.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions

 

encountered.

 

 

Errors

Displays error conditions encountered, error codes, and

 

the problem description.

 

 

Help

Describes the test and may indicate requirements for

 

running the test.

 

 

Configuration

Displays your hardware configuration for the selected

 

device.

 

The Dell Diagnostics obtains configuration information

 

for all devices from the system setup program, memory,

 

and various internal tests, and it displays the information

 

in the device list in the left pane of the screen. The

 

device list may not display the names of all the

 

components installed on your computer or all devices

 

attached to your computer.

 

 

Parameters

Allows you to customize the test by changing the test

 

settings.

 

 

Solving Problems

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Dell E1505, 6400 owner manual Tab Function