Dell 6400, E1505 Sound and Speaker Problems

Solving Problems 97

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

No sound from integrated speakers

ADJUST THE WINDOWS VOLUME CONTROL —

Double-click the speaker icon in the lower-right corner of your

screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or

treble controls to eliminate distortion.

ADJUST THE VOLUME USING KEYBOARD SHORTCUTS —

Press <Fn><End> to disable (mute) or reenable the

integrated speakers.

REINSTALL THE SOUND (AUDIO) DRIVER —

See "Reinstalling Drivers and Utilities" on page 100.

No sound from external speakers

ENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON —

See the setup diagram supplied with

the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate

distortion.

ADJUST THE WINDOWS VOLUME CONTROL —

Click or double-click the speaker icon in the lower-right corner

of your screen. Ensure that the volume is turned up and that the sound is not muted.

DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR —

Sound from the speakers is automatically

disabled when headphones are connected to the computer’s front-panel headphone connector.

TEST THE ELECTRICAL OUTLET —

Ensure that the electrical outlet is working by testing it with another

device, such as a lamp.

ELIMINATE POSSIBLE INTERFERENCE —

Turn off nearby fans, fluorescent lights, or halogen lamps to check

for interference.

REINSTALL THE AUDIO DRIVER —See "Reinstalling Drivers and Utilities" on page100.

RUN THE DELL DIAGNOSTICS —See "Dell Diagnostics" on page79.

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening

to MP3 songs, ensure that you did not turn the player volume down or off.

No sound from headphones

CHECK THE HEADPHONE CABLE CONNECTION —Ensure that the headphone cable is securely inserted into

the headphone connector (see page22).

ADJUST THE WINDOWS VOLUME CONTROL —

Click or double-click the speaker icon in the lower-right corner

of your screen. Ensure that the volume is turned up and that the sound is not muted.

Contents

Main Notes, Notices, and Cautions Abbreviations and Acronyms Contents 1 About Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 15 2 Setting Up Your Computer. . . . . . . . . . . . . . . . . . . . . . . . 25 3 Using the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 4 Using the Keyboard and Touch Pad. . . . . . . . . . . . . . . . . 35 5 Using a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 6 Using Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 7U s i n g C a r d s 8 Setting Up a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 69 9 Securing Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 77 10 Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Page 11 Adding and Replacing Parts . . . . . . . . . . . . . . . . . . . . . 109 Page Page Finding Information NOTE: 12 NOTE: 14 NOTE: About Your Computer Determining Your Computers Configuration Front View Page Page The green lights located above the keyboard indicate the following: NOTE: 20 Left Side View Right Side View Back View 22 Page Bottom View Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Running the Files and Settings Transfer Wizard With the Operating System CD Running the Files and Settings Transfer Wizard Without the Operating System CD Page Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Page Using the Display Adjusting Brightness Switching the Video Image Setting Display Resolution Page Using the Keyboard and Touch Pad Numeric Keypad 36 Key Combinations System Functions Display Functions Speaker Functions Power Management Microsoft Windows Logo Key Functions QuickSet Key Combinations Adjusting Keyboard Settings Touch Pad Customizing the Touch Pad Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge Low-Battery Warning Conserving Battery Power Power Management Modes Page Configuring Power Management Settings Charging the Battery Replacing the Battery Storing a Battery Using Multimedia Playing CDs or DVDs Copying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Adjusting the Volume Adjusting the Picture Using Dell Media Experience and Dell MediaDirect If the computer is turned on or in standby mode If the computer is turned off or in hibernate mode Dell MediaDirect and Dell Media Experience Help Connecting Your Computer to a TV or Audio Device Page S-Video and Standard Audio S-Video and S/PDIF Digital Audio Page Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Page Component Video and Standard Audio Page Page Page Setting Up the Cyberlink (CL) Headphones Enabling the Display Settings for a TV Page Using Cards ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Media Memory Cards Installing a Media Memory Card Removing a Media Memory Card Setting Up a Network Physically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network (WLAN) What You Need to Establish a WLAN Connection Checking Your Wireless Network Card Setting Up a New WLAN Connecting to a Wireless Local Area Network Page Enabling/Disabling the Wireless Network Card Monitoring the Status of Wireless Network Connections Through Dell QuickSet Mobile Broadband or Wireless Wide Area Network (WWAN) What You Need to Establish a Mobile Broadband Network Connection Connecting to a Mobile Broadband Network Page Securing Your Computer Security Cable Lock Passwords Computer Tracking Software If Your Computer Is Lost or Stolen Solving Problems Dell Diagnostics Page Page Dell Support Utility Accessing the Dell Support Utility Clicking the Dell Support Icon Double-Clicking the Dell Support Icon Drive Problems CD and DVD drive problems If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound Hard drive problems E-Mail, Modem, and Internet Problems Error Messages Page Page Page ExpressCard Problems IEEE 1394 Device Problems Keyboard Problems External Keyboard problems Unexpected characters Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system Dell MediaDirect problems CHECK THE DELL MEDIADIRECT HELP FILE FOR INFORMATION Click the ? icon at the bottom of the Dell MediaDirect screen to access Help. TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DVD PLAYER If you purchased a DVD drive with your computer, this software should already be installed. Memory Problems Network Problems Mobile Broadband (Wireless Wide Area Network [WWAN]) Power Problems Ensuring Sufficient Power for Your Computer Printer Problems Scanner Problems Sound and Speaker Problems No sound from integrated speakers No sound from external speakers No sound from headphones Touch Pad or Mouse Problems Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Page Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Page Using the Operating System CD Page Page Adding and Replacing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Optical Drive Hard Drive Page Returning a Hard Drive to Dell Memory Page Page Modem Hinge Cover Keyboard Page Wireless Mini-Card Page Page Coin-Cell Battery Display Page Internal Card With Bluetooth Wireless Technology Page Dell QuickSet Features Page Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips Traveling by Air Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page 148 NOTE: Page Page Page 152 Printers, and Projectors Page Page Specifications Page NOTE: Page Page Page Page Page Appendix Using the System Setup Program Viewing the System Setup Screen System Setup Screen Commonly Used Options Cleaning Your Computer Computer, Keyboard, and Display Touch Pad Floppy Drive CDs and DVDs Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notice (U.S. Only) FCC Class B Macrovision Product Notice Glossary A B C D E F G H I K L M N O P R S T U V W X Z Page Index Numbers A B C E F H I K L M N Q R S T U V W