Manuals / Brands / Computer Equipment / Laptop / Dell / Computer Equipment / Laptop

Dell 640M, E1405 IEEE 1394 Device Problems, Keyboard Problems

1 188

Download 188 pages, 2.85 Mb

92 Troubleshooting

IF YOU HAVE PROBLEMS WITH AN EXPRESSCARD NOT PROVIDED BY DELL —Contact the ExpressCard

manufacturer.

IEEE 1394 Device Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —

1

Click the

Start

button and click

Control Panel

.

2

Click

Printers and Other Hardware

.

If your IEEE 1394 device is listed, Windows recognizes the device.

IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE —Contact Dell or the IEEE 1394 device

manufacturer. See "Contacting Dell" on page 135.

IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —Contact Dell or the IEEE 1394

device manufacturer. See "Contacting Dell" on page 135.

Ensure that the IEEE 1394 device is properly inserted into the connector

Keyboard Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you

attach an external keyboard, the integrated keyboard remains fully functional.

External Keyboard problems

NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

CHECK THE KEYBOARD CABLE —Shut down the computer. Disconnect the keyboard cable and check it for

damage, and firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the

computer.

CHECK THE EXTERNAL KEYBOARD —

1

Shut down the computer, wait 1 minute, and turn it on again.

2

Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.

3

From the Windows desktop, click the

Start

button, point to

All Programs

→

Accessories

, and then

click

Notepad

.

4

Type some characters on the external keyboard and verify that they appear on the display.

If you cannot verify these steps, you may have a defective external keyboard.

Contents

Main Notes, Notices, and Cautions Abbreviations and Acronyms Contents 1 A Tour of Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 15 2 Setting Up Your Computer. . . . . . . . . . . . . . . . . . . . . . . . 25 3 Using the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 4 Using the Keyboard and Touch Pad . . . . . . . . . . . . . . . . . 33 5 Using a Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 6 Using CDs, DVDs, and Other Multimedia . . . . . . . . . . . . . 43 7 Using ExpressCards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 8 Setting Up a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . 71 9 Securing Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 79 10 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Page 11 Adding and Replacing Parts . . . . . . . . . . . . . . . . . . . . . 109 Page Page Finding Information NOTE: 12 NOTE: Page A Tour of Your Computer Front View Page Page 18 The green lights located above the keyboard indicate the following: NOTE: Left Side View 20 Right Side View 22 Back View Bottom View Page Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Running the Files and Settings Transfer Wizard With the Operating System CD Running the Files and Settings Transfer Wizard Without the Operating System CD Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Using the Display Adjusting Brightness Switching the Video Image Setting Display Resolution and Refresh Rate Page Using the Keyboard and Touch Pad Numeric Keypad Key Combinations Speaker Functions Microsoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge Low-Battery Warning Conserving Battery Power Power Management Modes Page Configuring Power Management Settings Charging the Battery Replacing the Battery Storing a Battery Using CDs, DVDs, and Other Multimedia Playing CDs or DVDs Adjusting the Volume Adjusting the Picture Microsoft Windows XP Using Dell Media Experience and Dell MediaDirect If the computer is on or in standby mode If the computer is off or in hibernate mode Dell MediaDirect and Dell Media Experience Help Using the Dell MediaDirect Repair Utility CD or the Dell MediaDirect Reinstallation CD Repairing Dell MediaDirect Reinstalling Dell MediaDirect Connecting Your Computer to a TV or Audio Device 50 S-Video and Standard Audio Page S-Video and S/PDIF Digital Audio Page Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Page Component Video and Standard Audio Page Page Page Configuring DVD Playback Using Headphones Enabling the Display Settings for a TV Page Using ExpressCards ExpressCard Types ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Media Memory Card Types Media Memory Card Blanks Installing a Media Memory Card Removing a Media Memory Card or Blank Page Setting Up a Network Physically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network (WLAN) What You Need to Establish a WLAN Connection Checking Your Wireless Network Card Setting Up a New WLAN Connecting to a Wireless Local Area Network Enabling/Disabling the Wireless Network Card Monitoring the Status of Wireless Network Connections Through Dell QuickSet Mobile Broadband or Wireless Wide Area Network (WWAN) What You Need to Establish a Mobile Broadband Network Connection Connecting to a Mobile Broadband Network Bluetooth Network Setting up your Bluetooth Connection Connecting to a Bluetooth Network Page Securing Your Computer Security Cable Lock Passwords Computer Tracking Software If Your Computer Is Lost or Stolen Troubleshooting Dell Technical Update Service Dell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities CD Dell Diagnostics Main Menu Dell Support Utility Accessing the Dell Support Utility Clicking the Dell Support Icon Double-Clicking the Dell Support Icon Drive Problems CD and DVD drive problems If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray If you hear an unfamiliar scraping or grinding sound Hard drive problems E-Mail, Modem, and Internet Problems Page Error Messages Page Page ExpressCard Problems IEEE 1394 Device Problems Keyboard Problems External Keyboard problems Unexpected characters Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding or crashes repeatedly A program is designed for an earlier Microsoft Windows operating system A solid blue screen appears Dell MediaDirect problems Other software problems Memory Problems Network Problems Power Problems Ensuring Sufficient Power for Your Computer Printer Problems Scanner Problems Sound and Speaker Problems No sound from integrated speakers No sound from external speakers No sound from headphones Touch Pad or Mouse Problems Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Page Using Dell PC Restore by Symantec Using the Operating System CD Page Adding and Replacing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Hard Drive Page Returning a Hard Drive to Dell Optical Drives About the Device Security Screw Removing and Installing Optical Drives Memory Installing a Memory Module in Connector DIMM B Page Installing a Memory Module in Connector DIMM A Page Modem (Optional) Page Page Mini-Card Page Hinge Cover Removing the Hinge Cover Page Replacing the Hinge Cover Keyboard Removing the Keyboard Replacing the Keyboard Internal Card With Bluetooth Wireless Technology Page Coin-Cell Battery Removing the Coin-Cell Battery Replacing the Coin-Cell Battery Dell QuickSet Features Page Traveling With Your Computer Identifying Your Computer Packing the Computer Travel Tips Traveling by Air Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page 150 NOTE: Page Page Page 154 Printers, and Projectors Page Page Specifications Page Page Page Page Page Page Page Appendix Using the System Setup Program Viewing the System Setup Screen System Setup Screen Commonly Used Options Cleaning Your Computer Computer, Keyboard, and Display Touch Pad Floppy Drive CDs and DVDs Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notice (U.S. Only) FCC Class B Macrovision Product Notice Glossary A B C D E F G H I K L M N O P R S T U V W X Z Page Index Numerics A B C E F H I K L M N O P Q R S T U V W