Solving Problems: Dell OptiPlex 745 User's Guide
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
Check the software documentation — If necessary, uninstall and then reinstall the program.
A solid blue screen appears
Turn the computer off — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
Other software problems
Check the software documentation or contact the software manufacturer for troubleshooting information —
●Ensure that the program is compatible with the operating system installed on your computer.
●Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.
●Ensure that the program is installed and configured properly.
●Verify that the device drivers do not conflict with the program.
●If necessary, uninstall and then reinstall the program.
Back up your files immediately
Use a
Save and close any open files or programs and shut down your computer through the Start menu
Run the Dell Diagnostics — If all tests run successfully, the error condition is related to a software problem. See Dell Diagnostics.
Media Card Reader Problems
http://support.dell.com/support/edocs/systems/op745/en/UG_en/solving.htm (8 of 18) [10/19/2007 9:39:12 AM]
