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When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

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Appendix

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Dell 942 owner manual What if I purchased a service contract?
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942 specifications

The Dell 942 is a powerful multifunction printer designed to cater to the needs of small to medium-sized businesses. Its versatility, efficiency, and reliable performance make it an invaluable asset for any office environment. With an array of features and advanced technologies, the Dell 942 stands out in the competitive printer market.

One of the key highlights of the Dell 942 is its multifunction capability. It can easily handle printing, scanning, copying, and faxing tasks, allowing users to streamline their workflow and reduce the need for multiple devices. This all-in-one design saves space and minimizes expenses, making it a cost-effective solution for businesses.

The Dell 942 is equipped with a high-resolution print engine that delivers crisp and clear black-and-white documents at impressive speeds. With a printing speed of up to 27 pages per minute, it efficiently meets the demands of busy work environments. Additionally, the printer supports a variety of media sizes and types, allowing for greater flexibility in document production.

Another significant feature of the Dell 942 is its advanced scanning capabilities. It offers both flatbed scanning and an automatic document feeder (ADF), which can handle multiple pages at once. This dual functionality not only saves time but also enhances productivity by enabling the user to scan documents directly to various destinations such as email, FTP, or even cloud storage.

In terms of connectivity, the Dell 942 comes with USB and Ethernet options, providing users with the flexibility to connect to their computers or network seamlessly. Moreover, it is equipped for mobile printing, allowing users to print directly from their smartphones and tablets, which is particularly valuable in today's increasingly mobile work environment.

The Dell 942 also prioritizes eco-friendliness, featuring energy-saving technologies and options for duplex printing, which helps reduce paper consumption. By incorporating these sustainable practices, users can enjoy high-quality printing while minimizing their environmental impact.

In conclusion, the Dell 942 multifunction printer is a robust and efficient solution that meets the diverse printing and copying needs of modern businesses. Its combination of speed, quality, and versatility, along with eco-friendly features, makes it a reliable choice for any office looking to enhance productivity and streamline operations.
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