Dell 942 - page 79

Contacting Dell 79

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes

provided in the following table. If you need assistance in determining which codes to use,

contact a local or an international operator.

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-Mail Address Area Codes,

Local Numbers, and

Toll-Free Numbers

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

Automated Order-Status Service toll-free: 1-800-433-9014

AutoTech (portable and desktop computers) toll-free: 1-800-247-9362

Consumer (Home and Home Office)

Technical Support toll-free: 1-800-624-9896

Customer Service toll-free: 1-800-624-9897

DellNet™ Service and Support toll-free: 1-877-Dellnet

(1-877-335-5638)

Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133

Financial Services website: www.dellfinancialservices.com

Financial Services (lease/loans) toll-free: 1-877-577-3355

Financial Services (Dell Preferred Accounts [DPA]) toll-free: 1-800-283-2210

Business

Customer Service and Technical Support toll-free: 1-877-459-7298

Employee Purchase Program (EPP) Customers toll-free: 1-800-695-8133

Printers and Projectors Technical Support toll-free: 1-877-459-7298

Public (government, education, and healthcare)

Customer Service and Technical Support toll-free: 1-800-456-3355

Employee Purchase Program (EPP) Customers toll-free: 1-800-234-1490

Dell Sales toll-free: 1-800-289-3355

or toll-free: 1-800-879-3355

Dell Outlet Store (Dell refurbished computers) toll-free: 1-888-798-7561

Software and Peripherals Sales toll-free: 1-800-671-3355

Spare Parts Sales toll-free: 1-800-357-3355

Extended Service and Warranty Sales toll-free: 1-800-247-4618

Fax toll-free: 1-800-727-8320

Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired toll-free: 1-877-DELLTTY

(1-877-335-5889)

Contents

Main Ordering Supplies Notes, Notices, and Cautions ____________________ Page Contents 1Getting Started Users Guide 2Using the Printer 6 3Understanding the Printer Software 4Ink Cartridge Maintenance 5Troubleshooting 8 6Contacting Dell 7Appendix Index Page Page Getting Started Understanding the Printer Parts 12 Setting Up Your Printer Accessing Your Users Guide Replacing the Operator Panel Page Using the Operator Panel Operator Panel Functionality Page 18 Operator Panel Menus Photo mode Page Page Fax mode Copy mode Page Page Scan mode Print Media Guidelines Page 28 Loading Paper Understanding the Automatic Paper Type Sensor Page Page Page Using the Printer Printing Printing a Document Printing Photos Printing Borderless Photos Printing Other Projects Copying Copying Documents Without a Computer Copying Documents Using Your Computer Copying Photos Without a Computer Copying Photos Using Your Computer Enlarging or Reducing Images or Documents Changing Copy Settings Scanning Scanning Documents Scanning Photos Scanning Multiple Pages or Images Editing Scanned Text Using Optical Character Recognition (OCR) Saving an Image on Your Computer E-mailing a Scanned Image or Document Faxing Installing Microsoft Fax Console in Windows XP Configuring Microsoft Fax Console (Windows XP) or Fax Service Management (Windows 2000) Faxing a Paper Document Faxing Electronic Documents Receiving a Fax Using Fax Console or Fax Service Management Viewing Sent and Received Faxes Using Fax Console or Fax Service Management Viewing the Status of a Fax Using Fax Console or Fax Service Management Changing the Fax Configuration Using Your Printer in Photo Mode Using Memory Cards Using a PictBridge-Enabled Digital Camera Working With Digital Photos I Want To... View Photos or Print Save to Computer Slideshow Print All 6 Photos Saving Photos to Your Computer Viewing a Slide Show Printing All Photos on Media Card Page Understanding the Printer Software Using the Dell Printer Solution Center Page Using the Dell All-In-One Center Page Using Printing Preferences Printing Preferences Tabs Using Dell Picture Studio v2.0 Using the Memory Card Manager Ink Management Page Page Ink Cartridge Maintenance Replacing Ink Cartridges Page Page Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Page Troubleshooting Setup Problems Computer Problems 70 Removing and Reinstalling Software 942Uninstall Dell Photo AIO Printer 942. If the installation screen does not appear: In Windows 2000, double-click My Computer from your desktop. Printer Problems General Problems Fax Problems Paper Problems Page 74 Error Messages and Lights The following error messages can be found on your computer screen or operator panel display. Improving Print Quality Page Contacting Dell Technical Assistance Automated Order-Status Service Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products Page Page Page "Total Satisfaction" Return Policy Page Dell Inc. Ink and Toner Cartridges Limited Warranties Dell Software License Agreement Limited Warranty U.S. Government Restricted Rights General Regulatory Notices FCC Notices (U.S. Only) Page Index A B C D M N P Q S