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Dell 946 owner manual Appendix, Dell Technical Support Policy, Contacting Dell

Models: 946

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Appendix

Dell Technical Support Policy

Contacting Dell

Warranty and Return Policy

Dell Technical Support Policy

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support. Additional technical support options may be available for purchase.

Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).

Contacting Dell

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

World Wide Web

www.dell.com/

www.dell.com/ap/ (for Asian/Pacific countries only)

www.dell.com/jp/ (for Japan only)

www.euro.dell.com (for Europe only)

www.dell.com/la/ (for Latin American countries)

Anonymous file transfer protocol (FTP) ftp.dell.com/

Log in as user: anonymous, and use your email address as your password.

Electronic Support Service mobile_support@us.dell.com support@us.dell.com

apsupport@dell.com (for Asian/Pacific countries only) support.jp.dell.com/jp/jp/tech/email/ (for Japan only) support.euro.dell.com (for Europe only)

Electronic Quote Service

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Dell 946 owner manual Appendix, Dell Technical Support Policy, Contacting Dell

Contents

Dell All-In-One Printer 946 Users Guide Finding Information What are you looking for?Find it here Click Start Help and Support Express Service CodeUnderstanding the Printer Parts About Your PrinterDescription Number PartNumber Part Description Understanding the Operator Panel Setting Up Your PrinterInitial Setup Menu Using the Operator PanelPurpose Page Copy Mode Main menu Mode Main MenuOperator Panel Menus Copy Mode Menu From this MenuYou can Specify your copy to be color or black and white Page Scan Mode From this You can Menu Scan Mode MenuMode Main menu Mode Main Menu Mode Submenu Fax ModeFax Mode Main Menu You can Fax Setup MenuFrom this menu You can Fax Setup MenuAdditional Fax Options Menu Additional Fax OptionsPage If no prefix is set If a prefix is set Setup ModeSetup Mode Main Menu Additional Setup Options Menu Additional Setup OptionsPage Maintenance Mode Menu Maintenance ModePictBridge Mode PictBridge Mode MenuPictBridge mode Mode Mode Main Menu Page Loading Paper Understanding Paper and Specialty Media GuidelinesPage Print Media Guidelines for the Paper Input Tray Load up toMake sure Rough side of the transparencies faces down Understanding the Automatic Paper Type SensorPlain Normal Photo Click Printing Preferences Loading Original DocumentsInto the ADF Paper Guidelines for the ADFLoad up to Make sure Onto the Scanner GlassClose the top cover Printing Printing a DocumentPrinting Photos Printing Envelopes Printing Photos From a PictBridge-Enabled Camera Page Using Your Computer CopyingCopying Documents Copying Photos If you have another page to scan Collating CopiesChanging Copy Settings Advanced Copy Setting dialog box opensClick See More Copy Settings to Click Copy Now Click this tabScanning Single-Page Documents and Single Photos ScanningScanning Multiple-Page Documents Using the ADF Using the Operator Panel Page Advanced Scan Settings dialog box opens Editing Scanned Text Using Optical Character Recognition OCREditing Scanned Images Mailing a Scanned Image or Document Saving an Image on Your ComputerEnlarging or Reducing Images or Documents Equipment Benefits See this section FaxingSetting Up the Printer With Equipment Connecting directly to a telephone wall jackConnecting to a telephone Connecting to a computer modem Connecting to an answering machineWhat if I Have a Digital Subscriber Line DSL? Faxing Using the Printer Operator Panel Sending a FaxSending a Broadcast Fax Receiving a Fax Automatically Receiving a Fax Manually Sending a Fax From the Computer Connecting CablesFaxing Through the Computer Modem Sending a Fax Using the Dell All-In-One CenterSending Fax Using Dell Printer Fax Tools Faxing Through the Printer ModemAdd or Remove Programs dialog box, click Close Installing Fax Console in Windows XPSending a Hardcopy Fax Using the Dell All-In-One Center Receiving a Fax Using Fax Console or Fax Service Management Using the Printer Setup Utility Changing the Fax SetupOn this tab Printer Setup Utility TabsSpeed Dial Creating a Speed Dial List From the Operator PanelCreating a Group Dial List From the Operator Panel If you want to add another number Creating a Speed or Group Dial List From the ComputerUsing a Speed or Group Dial List Send a Delayed FaxIf you want to enter another fax number Creating a Blocked Fax List Blocking FaxesBlocking Faxes Without Caller ID Turning Fax Blocking OnPage Understanding the Software Using the Dell All-In-One CenterSelect Fax Now Preview This section You canUsing Printing Preferences To access Printing PreferencesPrinting Preferences Tabs Using Dell Picture Studio TabOptions Dell Ink Management System Windows XP, click Start My Computer Removing and Reinstalling SoftwareReplacing Ink Cartridges Ink Cartridge MaintenancePage Page Aligning Ink Cartridges Click Align Print Cartridges Cleaning the Ink Cartridge NozzlesClick Clean Print Cartridges Click Start Programs or All Programs Dell Printers TroubleshootingSetup Problems Computer ProblemsSet your printer as the default printer Printer ProblemsGeneral Problems Fax ProblemsPaper Problems Use a smaller amount of paper when printing multiple pages Near the paper exit tray Network Problems Error MessagesError Message What it indicates Solution Improving Print QualitySelect button Page Temperature/Relative Humidity Printer SpecificationsEnvironmental Specifications Power Consumption and RequirementsPrint and Scan Mode Capabilities Fax Mode CapabilitiesMemory Specifications and Requirements Operating System SupportPrint Media Guidelines for the Paper Input Tray Cables Appendix Dell Technical Support PolicyContacting Dell Warranty and Return Policy Licensing Notice BSD License and Warranty Statements GNU License