What Are You Looking For? | Find It Here |
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• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com |
from technicians, and online courses, frequently asked | NOTE: Select your region or business segment to view the |
questions | appropriate support site. |
• Community — Online discussion with other Dell | NOTE: Corporate, government, and education customers |
customers | can also use the customized Dell Premier support website at |
• Upgrades — Upgrade information for components, such | premier.support.dell.com. The website may not be available |
as memory, the hard drive, and the operating system | in all regions. |
• Customer Care — Contact information, service call and |
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order status, warranty, and repair information |
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• Service and support — Service call status and support |
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history, service contract, online discussions with |
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technical support |
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• Reference — Computer documentation, details on my |
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computer configuration, product specifications, and |
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white papers |
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• Downloads — Certified drivers, patches, and software |
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updates |
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• Desktop System Software (DSS)— If you reinstall the |
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operating system for your computer, you should reinstall |
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the DSS utility prior to installing any of the drivers. DSS |
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provides critical updates for your operating system and |
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support for Dell™ |
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drives, and USB devices. DSS is necessary for correct |
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operation of your Dell computer. The software |
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automatically detects your computer and operating |
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system and installs the updates appropriate for your |
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configuration. |
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• How to use Windows XP | Windows Help and Support Center |
• How to work with programs and files | 1 Click the Start button and click Help and Support. |
• Documentation for devices (such as modem) | 2 Type a word or phrase that describes your problem and |
| click the arrow icon. |
| 3 Click the topic that describes your problem. |
| 4 Follow the instructions on the screen. |
Quick Reference Guide
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