Dell D620 Dell Support Website - support.dell.com, To download Notebook System Software, from the

What Are You Looking For?	Find It Here
• Solutions — Troubleshooting hints and tips, articles	Dell Support Website — support.dell.com
from technicians, online courses, frequently	NOTE: Select your region or business segment to view the
asked questions	appropriate support site.

•Community — Online discussion with other Dell customers

•Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system

•Customer Care — Contact information, service call and order status, warranty, and repair information

•Service and support — Service call status and support history, service contract, online discussions with technical support

•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

•Downloads — Certified drivers, patches, and software updates

• Notebook System Software (NSS) — If you reinstall	To download Notebook System Software:
the operating system for your computer, you should	1	Go to support.dell.com, select your region or business
also reinstall the NSS utility. NSS provides critical		segment, and enter your Service Tag.
updates for your operating system and support for	2	Select Drivers & Downloads and click Go.
Dell™ 3.5-inch USB floppy drives, Intel® Pentium® M
processors, optical drives, and USB devices. NSS is	3	Click your operating system and search for the keyword
		Notebook System Software.
necessary for correct operation of your Dell computer.
	NOTE: The support.dell.com user interface may vary
The software automatically detects your computer and
operating system and installs the updates appropriate	depending on your selections.
for your configuration.
• Software upgrades and troubleshooting hints —	Dell Support Utility
Frequently asked questions, hot topics, and general	The Dell Support Utility is an automated upgrade and
health of your computing environment
	notification system installed on your computer. This
	support provides real-time health scans of your
	computing environment, software updates, and relevant
	self-support information. Access the Dell Support Utility
	from the		icon in the taskbar. For more information,
	see your User’s Guide.
• How to use Windows XP	Windows Help and Support Center
• How to work with programs and files	1	Click Start→ Help and Support.
• How to personalize my desktop	2	Type a word or phrase that describes your problem and
		click the arrow icon.
	3	Click the topic that describes your problem.
	4	Follow the instructions on the screen.

Quick Reference Guide

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