108 Reinstalling Software
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
Continue; otherwise, contact your administrator to continue.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a "!") on the device
icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or install a new
driver (see "Reinstalling Drivers and Utilities
" on page10 8
).
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved
drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work
correctly.
Installing Drivers in the Correct Order
Microsoft Windows XP (with service pack 2 and later) does not require a system driver installation order.
However, the following order preference works best.
NOTE: The list below is a general overview of Dell desktop and portable systems. Actual system configurations
may vary.
Desktop System Software (DSS) or Notebook System Software (NSS)
- A compilation of critical
Microsoft updates.
Intel Chipset
- Helps Windows control system board components and controllers.
Video C ard
- Enhances video performance.
Network Interface Card (NIC)
- Enables and enhances the network controller.
Sound Card
- Enables and enhances the audio controller.
Modem
- Enables and enhances the modem.
Wireless Network Card
- Enables and enhances the wireless network controller.
Bluetooth
®
Module
- Enables and enhances the Bluetooth controller.
PCMCIA/Smartcard controller
- Enables and enhances the PCMCIA/SmartCard controller.
Touch Pad/Track Stick/Pointer
- Enhances the pointing device features.
Other
- Other devices and peripherals such as printers and digital cameras that are connected to the
computer.
Using Windows Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows Device Driver
Rollback to replace the driver with the previously installed version.
Microsoft Windows XP
1
Click
Start
My Computer
Properties
Hardware
Device Manager
.