80 Troubleshooting
Memory modules are
detected, but a
memory failure has
occurred.
• If two or more memory modul es are
installed, remove the modules, then
reinstall one module and restart the
computer. If the computer starts
normally, continue to install
additional memory modules (one at a
time) until you have identified a
faulty module or reinstalled all
modules without error (see "Memory"
on page122).
• If available, install working memory of
the same type into your computer (see
"Memory" on page122).
• If the problem persists, contact Dell
Support.
System board failure
has occurred.
Contact Dell Support.
A possible processor
failure has occurred.
• Reseat the processor (see "Memory"
on page122).
• If the problem persists, contact Dell
Support.
A possible graphics
card/video failure has
occurred.
• Reseat any installed graphics cards.
• If available, install a working graphics
card into your computer.
• If the problem persists, contact Dell
Support.
A possible LCD
failure has occurred.
• Reseat the LCD cable (see your
computer’s
Service Manual
).
• If the problem persists, contact Dell
Support.
A possible keyboard
failure has occurred.
• Reseat the keyboard (see "Keyboard"
on page119).
• If available, connect an external
keyboard.
• If the problem persists, contact Dell
Support.
Light Pattern Problem Description Suggested Resolution