112 Reinstalling Software
Microsoft Windows Vista
1
Click the Windows Vista Start button
, ,
and click
Help and Support.
2
In the search box, type
System Restore
and press <Enter>.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
Continue; otherwise, contact your administrator to continue the desired action.
3
Click
Next
and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the last system restore.
Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not
alter, open, or delete any files or programs until the system restoration is complete.
Microsoft Windows XP
1
Click
Start
All Programs
Accessories
System Tools
System Restore
.
2
Click
Undo my last restoration
and click
Next
.
Microsoft Windows Vista
1
Click the Windows Vista Start button
, ,
and click
Help and Support
.
2
In the search box, type
System Restore
and press <Enter>.
3
Click
Undo my last restoration
and click
Next
.
Enabling System Restore
NOTE: Windows Vista does not disable System Restore regardless of low disk space. Therefore, the steps below
apply only to Windows XP.
If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is
automatically disabled.
To see if System Restore is enabled:
1
Click
Start
Control
Panel
Performance and Maintenance
System
.
2
Click the
System Restore
tab and ensure that
Turn off System Restore
is unchecked.
Using the Operating System Media
Before You Begin
If you are considering reinstalling the Windows operating system to correct a problem with a newly
installed driver, first try using Windows Device Driver Rollback (see "Using Windows Device Driver
Rollback" on page108). If Dev ice Driver Rollback does not resolve the problem, then use
System Restore
to return your operating system to the operating state it was in before you installed the new device driver
(see "Using Microsoft® Window s® System Restore" on page 111).