101, 111, When To Use The Embedded System Diagnostics | Dell E19S

Installing The Redundant Power Supply Unit Divider	...................................................................................... 89
System Battery	90
Replacing The System Battery	90
Hard-Drive Backplane	91
Removing The Hard-Drive Backplane	91
Installing The Hard-Drive Backplane	94
Control Panel Assembly	95
Removing The Control-Panel Board	95
Installing The Control-Panel Board	96
Removing The Control Panel	96
Installing The Control Panel	97
System Board	97
Removing The System Board	98
Installing The System Board	99
4 Troubleshooting Your System	101
Safety First—For You And Your System	101
Troubleshooting System Startup Failure	101
Troubleshooting External Connections	101
Troubleshooting The Video Subsystem	101
Troubleshooting A USB Device	101
Troubleshooting A Serial I/O Device	102
Troubleshooting A NIC	102
Troubleshooting A Wet System	103
Troubleshooting A Damaged System	103
Troubleshooting The System Battery	104
Troubleshooting Power Supplies	104
Troubleshooting Cooling Problems	105
Troubleshooting Cooling Fans	105
Troubleshooting System Memory	105
Troubleshooting An Internal USB Key	106
Troubleshooting An SD Card	106
Troubleshooting An Optical Drive	107
Troubleshooting A Hard Drive	108
Troubleshooting A Storage Controller	108
Troubleshooting Expansion Cards	109
Troubleshooting Processors	110
5 Using System Diagnostics	111

Dell Online Diagnostics	111
Dell Embedded System Diagnostics	111
When To Use The Embedded System Diagnostics	111

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Dell E19S, R520 owner manual 101, 111, When To Use The Embedded System Diagnostics

Contents

Regulatory Model E19S Series Regulatory Type E19S001 Dell Inc. All Rights Reserved Contents Installing Memory Modules Installing System ComponentsMemory Optimized Independent Channel Mode Installing a Dual Slot Hard-Drive Blank Installing The Power Supply Blank Installing The Optical DriveExpansion-Card Installation Guidelines Internal USB Memory Key Optional When To Use The Embedded System Diagnostics 101111 123 113117 141Page Front-Panel Features And Indicators Indicator, Button, or Icon Description Connector Use this button only if directed to do so by qualified Front and the system status indicator on the backUSB connectors Support personnel or by the operating systems LCD Panel Features Home ScreenButton Description Setup Menu View Menu Off Hard-Drive Indicator PatternsDrive-Status Condition Indicator Pattern RAID Only Seconds Connects a PCI Express expansion card Back-Panel Features And IndicatorsConnector Through the optional cable management arm Compliant NIC Indicator Codes Power Indicator Codes Power supply and that the power supply is operational AC power supply status indicator/handleDC power supply status indicator Flashing amber Indicates a problem with the power supply Power Indicator Codes For Non-Redundant Power Supply Diagnostic Indicator Condition Pattern Green Other Information You May Need F10 Choosing The System Boot ModeKeystroke Description F11 F12 Entering System Setup Responding To Error MessagesUsing The System Setup Navigation Keys System Bios Screen System Setup OptionsSystem Setup Main Screen System Information Screen Memory Settings Screen Processor Settings Screen Execute Disable Option is set to EnabledPrefetcher option is set to Enabled Execute Disable option is set to Enabled Sata Settings Screen Boot Settings ScreenIntegrated Devices Screen Serial Communications Screen System Profile Settings Screen System Security Screen System And Setup Password Features Miscellaneous Settings Assigning a System And/Or Setup Password Operating With a Setup Password Enabled Entering The Uefi Boot ManagerUsing Your System Password To Secure Your System Boot Manager enables you to Using The Boot Manager Navigation Keys Boot Manager Screen Entering The iDRAC Settings Utility IDRAC Settings UtilityUefi Boot Menu Changing The Thermal SettingsPage Page Front Bezel Optional Installing The Front BezelRecommended Tools Release latch Opening The System Opening And Closing The SystemRemoving The Front Bezel Keylock Front bezel Locking hook Inside The System Closing The SystemSystem cover Latch Latch release lock Cooling shroud Cooling fans Expansion-card latch Heat sink for processorDIMMs Inside the System-Non-Redundant Power Supply Unit Chassis Cooling Shroud Removing and Installing the Cooling Shroud Removing The Cooling Shroud 1333, 1066, Dual rank Installing The Cooling ShroudSystem Memory 1333, 1066 Dual rank Quad rank Memory channels are organized as follows Processor General Memory Module Guidelines Mode-Specific GuidelinesAdvanced ECC Lockstep Memory Sparing Memory Optimized Independent Channel ModeSample Memory Configurations Memory Mirroring 2R x4, 1600 MT/s 2R x4, 1333 MT/s 2R x4, 1600 MT/s B4, B5 192 2R x4, 1333 MT/s2R x4, 1600 MT/s B3, B4, B5, B6 Removing Memory Modules 256 4R x4, 1066 MT/s384 4R x4, 1066 MT/s Installing Memory Modules Removing The Memory Module Installing The Memory Module Hard Drives Installing a 3.5 Inch Hard-Drive Blank Removing a 3.5 Inch Hard-Drive BlankHard-drive blank Release button Hard-Drive Blank Installation Sequence Removing a Dual Slot Hard-Drive Blank Installing a Dual Slot Hard-Drive Blank Removing a Hot-Swap Hard DriveDual slot hard-drive blank Release tabs Installing a Hot-Swap Hard Drive Release button Hard drive Hard-drive carrier handle Screws Inch hard-drive adapter Inch hard drive Hard-drive carrier Screws Hard drive Screw holes Hard-drive carrier Screws Hard-drive adapter Inch hard drive Optical drive Power and data cable Release tab Optical Drive OptionalRemoving The Optical Drive Installing The Optical Drive Cooling FansRemoving a Cooling Fan Installing a Cooling Fan Removing and Installing a Cooling Fan Internal USB Memory Key Optional Replacing the Internal USB Key Expansion Card Slots Expansion-Card Installation GuidelinesExpansion Cards And Expansion-Card Risers Riser External RAID CNAs Gb NICs Removing An Expansion CardCard Priority Card Type Gb NICs Non-RAID Expansion card Expansion-card latch Riser Installing An Expansion Card Riser Expansion-card latch Expansion card Expansion-card riser Release tabs Riser guide pins Connector Removing Expansion-Card Risers Installing Expansion-Card Risers Expansion-card riser Connector Riser guide pinsIDRAC Ports Card Optional Removing The iDRAC Ports Card Installing The iDRAC Ports Card Removing and Installing the iDRAC Ports Card SD vFlash Card Internal Dual SD ModuleReplacing An SD vFlash Card Removing The Internal Dual SD Module Blue pull tab Dual SD module SD card Internal SD Card Installing The Internal Dual SD ModuleInstalling An Internal SD Card Removing An Internal SD Card Integrated Storage Controller Card Removing The Integrated Storage Controller Installing The Integrated Storage Controller Storage connector on the system boardTouch-points Release levers Storage-controller card Processors Removing a Processor Removing and Installing the Heat Sink Installing a Processor Processor ZIF socket Processor shieldNotches in processor Socket keys Power Supplies Removing An AC Power Supply Connector Power supply Release latch Power supply handle Installing An AC Power Supply Wiring Instructions For a DC Power SupplySupply voltage -48-60 V DC Current consumption 32 a maximum Safety ground wire Grounding post #6-32 nut Locking washer DC power socket Wire -48 Rubber cap Wire RTN Captive screws DC power connector Connector Release latch Power supply Removing a DC Power SupplyInstalling a DC Power Supply Power supply status indicator Removing The Power Supply Blank Installing The Power Supply BlankPower supply blank Removing The Power-Distribution And Power-Interposer Boards Power-distribution board Power-interposer board Release tab Power-Distribution Board Connectors Power-Interposer Board Connectors Removing a Non-Redundant Power Supply Removing and Installing a Non-Redundant Power Supply Standoff on the chassis Installing a Non-Redundant Power Supply Removing The Redundant Power Supply Unit Divider Installing The Redundant Power Supply Unit Divider Redundant power supply unit divider System Battery Replacing The System BatterySystem battery Battery connector Locate the battery socket Hard-Drive Backplane Removing The Hard-Drive Backplane Backplane signal connector Securing hooks System board Installing The Hard-Drive Backplane Signal cable connector SAS a cable connector Control Panel Assembly Removing The Control-Panel BoardControl-panel board Screws Control-panel data cable Installing The Control-Panel Board Removing The Control PanelUSB cable Installing The Control Panel System BoardNotches on chassis front wall Control panel Removing The System Board Installing The System Board Unpack the new system board assemblyRelease screws System board holder Page Troubleshooting External Connections Troubleshooting The Video SubsystemTroubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting The System Battery Troubleshooting Power Supplies Troubleshooting Cooling Problems Troubleshooting Cooling FansTroubleshooting System Memory Reseat the memory modules in their sockets Close the system Troubleshooting An Internal USB KeyTroubleshooting An SD Card 106 Troubleshooting An Optical Drive Troubleshooting a Hard Drive Troubleshooting a Storage Controller Troubleshooting Expansion Cards Troubleshooting Processors Dell Online Diagnostics Dell Embedded System Diagnostics When To Use The Embedded System DiagnosticsRunning The Embedded System Diagnostics System Diagnostic Controls Least one event description is recorded112 System Board Jumper Settings Jumper Setting Description System Board Connectors Connector Description Disabling a Forgotten Password Page Expansion Bus Memory Front Connectors BackDrives Internal Environmental Temperature Temperature Continuous Operation Maximum Vibration EnvironmentalRelative Humidity Maximum Shock Gaseous Contamination 122 Viewing LCD Messages System Error MessagesLCD Messages Removing LCD Messages Details Error CodeAMP0302 Message Action BAT0017 Message ASR0003 MessageBAT0002 Message CPU0000 Message CPU0204 Message CPU0010 MessageCPU0023 Message CPU0700 Message CPU0702 Message CPU0703 MessageCPU0704 Message FAN0000 Message If the issue persists, see Getting HelpAction Reinstall or reconnect the hardware HWC2003 Message Details Fan operating speed is out of range Action MEM0007 Message MEM0000 MessageMEM0001 Message MEM0701 Message PCI1302 Message MEM1208 MessageMEM8000 Message PCI1304 Message PCI1348 Message PCI1320 MessagePCI1342 Message PCI1360 Message PSU0001 Message PST0128 MessagePST0129 Message PSU0002 Message PSU0031 Message PSU0006 MessagePSU0016 Message PSU0032 Message PSU0036 Message PSU0034 MessagePSU0035 Message PSU0037 Message Configuration and power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change System power consumption RFM2001 Message RFM1014 MessageRFM1201 Message RFM2002 Message Power. If problem persists call support SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Security may be compromised Failures Issues persists, contact supportFailed TMP0121 Message Reinstall system cables Diagnostic MessagesReview system logs for power supply exceptions Alert Messages 140 Getting Help Contacting Dell