Error Code

Message Information

 

ASR0003

Message

The watchdog timer power cycled the system.

 

 

Details

The operating system or an application failed to communicate within

 

 

the time-out period. The system was power-cycled.

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

BAT0002

Message

The system board battery has failed.

 

 

LCD Message

The system board battery has failed. Check battery.

 

Details

The system board battery is either missing or bad.

 

Action

See Getting Help.

BAT0017

Message

The <name> battery has failed.

 

 

LCD Message

The <name> battery has failed. Check battery.

 

Details

The <name> battery is either missing, bad, or unable to charge due to

 

 

thermal issues.

 

Action

Check system fans. If the problem persists, see Getting Help.

CPU0000

Message

CPU <number> has an internal error (IERR).

 

 

LCD Message

CPU <number> has an internal error (IERR).

 

Details

System Event Log and Operating System Logs may indicate that the

 

 

exception is external to the processor.

 

Action

Review System Event Log and Operating System Logs. If the issue

 

 

persists, see Getting Help.

CPU0001

Message

CPU <number> has a thermal trip (over-temperature) event.

 

 

LCD Message

CPU <number> has a thermal trip. Check CPU heat sink.

 

Details

The processor temperature increased beyond the operational range.

 

Action

Review the logs for fan failures. If no fan failures are detected, check

 

 

inlet temperature (if available) and reinstall processor heat sink. If the

 

 

problem persists, see Getting Help.

CPU0005

Message

CPU <number> configuration is unsupported.

 

 

LCD Message

CPU <number> configuration is unsupported. Check CPU or BIOS

 

 

revision.

 

Details

System is unable to boot or may run in a degraded state.

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Dell R820, E21S001 ASR0003 Message, BAT0002 Message, BAT0017 Message, CPU0000 Message, CPU0001 Message, CPU0005 Message