W . d e l l . c o m s u p p o r t . d e l l . c o m
November GX404 Rev. A01
Contents
Connecting a USB Printer
Setting Up Your Internet Connection
Configuring Power Management Settings
Coin-Cell Battery Problems
Mail, Modem, and Internet Problems
Ieee 1394a Device Problems
Dell Diagnostics Main Menu
Microsoft Windows Vista Operating
General Installation Guidelines 128
Inside View of Your Computer 102
103
104
Installing a CD/DVD Drive
Installing the Processor Airflow Shroud
Installing the Processor Fan Cage
Installing the Processor Fan
Clearing Forgotten Passwords 188
Technical Support and Customer Service 196
Replacing the Computer Cover
173
Automated Order-Status Service
Finding Information
My device documentation
Desktop System Software DSS
Finding Information
What Are You Looking For? Find It Here Warranty information
Microsoft Windows License Label
Reinstall the DSS utility. DSS Service Tag or product model
Updates appropriate for your
Configuration, providing critical
Tips, articles from technicians
How to personalize my desktop Vista Start button Click
Problem Follow the instructions on the screen
What Are You Looking For? Find It Here
System
Setting Up and Using Your Computer
Front and Back View of the Computer
Front View
Automatically when the eject button is pressed
Object near the vents
To ensure that the system is adequately
Area to avoid water damage to the system
Such as printers and keyboards
Front I/O Connectors
Back View
Pdif RCA
Back I/O Connectors
Connector
Adapter connector
Network and the computer
Gbps network and the computer
To the network
Installing Your Computer in an Enclosure
Main speakers in the surround sound setup
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Connecting Monitors
Connecting a Monitor Without an Adapter
Connecting a Monitor With an Adapter
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Connecting Two or More Monitors
Connecting a TV
About Your RAID Configuration
Changing the Display Settings
RAID Level 0 Configuration
RAID Level 1 Configuration
Segment Hard drive
Configuring Your Computer for RAID
Using the Intel RAID Option ROM Utility
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Using the Intel Application Accelerator
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Using Intel Viiv Quick Resume Technology QRT
Dell DataSafe Optional
Intel Viiv Technology Optional
Using Multimedia
Enabling the QRT Feature in System Setup
Enabling the QRT Feature in the Operating System
Playing CDs or DVDs
DVD player includes the following basic buttons
How to Copy a CD or DVD
Copying Media
How to Copy a Blu-ray Disc BD Media
Using Blank CDs and DVDs
Helpful Tips
Media Type Read Write Rewritable
Using a Media Card Reader
MMC/RS-MMC
Understanding the Media Xcelerator Optional
Understanding Windows SideShow and the LCD display
Configuring the LCD display
Adding Gadgets To LCD Display Menu
Setting Up a Printer
Connecting a USB Printer
Printer Cable
USB connector on USB printer cable Computer Printer
Connecting to the Internet
Setting Up Your Internet Connection
Network Setup Wizard
Power Management Options in Windows Vista
Sleep Mode
Transferring Information to a New Computer
Hybrid Sleep
Hibernate Mode
Configuring Power Management Settings
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Understanding Intel SpeedStep Technology
Optimizing for Greater Performance
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Solving Problems
Coin-Cell Battery Problems
Follow these tips when you troubleshoot your computer
Troubleshooting
Drive Problems
Optical drive problems
Problems writing to an optical drive
Click the Windows Vista Start button and click Computer
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Ieee 1394a Device Problems
Keyboard Problems
Lockups and Software Problems
Computer does not start up
Computer stops responding
Program stops responding
Other software problems
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Solid blue screen appears
Memory Problems
Mouse Problems
Network Problems
Power Problems
T H E P O W E R L I G H T I S B L I N K I N G B L U E
Printer Problems
Sound and Speaker Problems
No sound from speakers
Video and Monitor Problems
No sound from headphones
Screen is blank Screen is difficult to read
3D image quality is poor
Power Lights
Diagnostic Lights
Light Pattern Problem Description
Reseat the processor see
Processor on
Light Pattern Problem Description Suggested Resolution
Reinstall one module see
Installing Memory on
Install additional memory
Ensure that no special
Requirements for memory
Exist see Memory on
Ensure that the memory you
Possible expansion card 1 Determine if a conflict exists
See System Board
Beep Codes
CodeCause
Code Cause
Keyboard Controller Test failure
System Messages
Message Possible Cause Corrective Action
DMA
FDD Controller
Dell Diagnostics
When to Use Dell Diagnostics
Starting Dell Diagnostics From Your Hard Drive
Dell Diagnostics Main Menu
Option Function
Extended Test
What Is a Driver?
Drivers
Tab Function
Attached to your computer
Identifying Drivers
Using the Drivers and Utilities Media
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Using Microsoft Windows System Restore
Restoring Your Operating System
Using Dell Factory Image Restore
Using the Operating System Media
To reinstall Windows, you need the following items
Troubleshooting LCD Display Problems
Removing and Installing Parts
Before You Begin
Recommended Tools
Turning Off Your Computer
Before Working Inside Your Computer
100
Removing the Computer Cover
101
Inside View of Your Computer
102
System Board Components
103
Memory
Memory Overview
105
Installing Memory
Addressing Memory With 8-GB Configurations
107
Removing Memory
Cards
PCI Cards
109
Installing a PCI Card
110
111
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113
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PCI Express Cards
115
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117
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119
120
121
122
123
Drive Panels
Removing the Drive Panel
124
Removing the Drive-Panel Insert
125
Replacing the Drive-Panel Insert
Replacing the Drive Panel
Align the drive panel tabs with the side-door hinges
127
General Installation Guidelines
Drives
Hard Drive
Removing a Hard Drive
129
Installing a Hard Drive
Connect the power and hard drive cables to the hard drive
131
Adding a Second Hard Drive
133
Installing a Hard Drive in the FlexBay
Removing a Hard Drive From the FlexBay
135
Floppy Drive
Removing a Floppy Drive
137
Installing a Floppy Drive
138
139
Media Card Reader
Removing a Media Card Reader
140
141
Installing a Media Card Reader
142
143
CD/DVD Drive
Removing a CD/DVD Drive
144
145
Installing a CD/DVD Drive
147
Removing the Processor Airflow Shroud Assembly
Processor Airflow Shroud
148
Installing the Processor Airflow Shroud Assembly
Fans
Removing the Processor Fan Cage
149
Installing the Processor Fan Cage
Ease the cage out of the housing
Removing the Processor Fan
151
Installing the Processor Fan
Removing the Card Fan
153
Installing the Card Fan
Processor
Removing the Processor
Installing the Processor
155
Align the pin-1 corner of the processor and socket
156
System Board
Removing the System Board
157
Installing the System Board
159
Power Supply
Power Supply PSU DC Connector Pin Assignments
DC Power Connector P1 160
Power Supply Pin Number Signal name AWG Wire Color
161
DC Power Connector P2
DC Power Connector P3 and P5
162
DC Power Connector P7
DC Power Connectors P8, P9, P13, and P14
Power Supply Pin Number
AWG Wire Signal name Color
DC Power Connectors P10
DC Power Connectors P12
AWG Wire Signal name
164
Removing the Power Supply
DC Power Connector P15 For 425-W PSU Only
Pin Number Signal Name AWG Wire Color
165
Installing the Power Supply
Front I/O Panel
Front I/O-Panel Components
167
Removing the Front I/O Panel
Installing the Front I/O Panel
169
Coin-Cell Battery
Replacing the Coin-Cell Battery
170
171
Replacing the Computer Cover
Specifications
173
174
175
176
177
System Setup
Overview
Entering System Setup
Contains information about each
179
System Setup Options
So that it becomes the first device in the boot sequence
Internal default
180
181
182
183
184
185
Boot Sequence
187
Clearing Forgotten Passwords
189
Clearing Cmos Settings
Cleaning Your Computer
Computer, Keyboard, and Monitor
Mouse
191
Floppy Drive
CDs and DVDs
FCC Notices U.S. Only
Class a
193
Class B
FCC Identification Information
Getting Help
Obtaining Assistance
195
Technical Support and Customer Service
DellConnect Online Services
Problems With Your Order
AutoTech Service
Automated Order-Status Service
Product Information
Returning Items for Warranty Repair or Credit
Before You Call
198
Diagnostics Checklist
199
Contacting Dell
201
Glossary
202
203
Product ID
204
Device driver See driver
Docking device See APR
205
206
207
208
209
210
Module bay See media bay
NIC See network adapter
211
212
213
214
215
Video resolution See resolution
216
217
218
219
Inside view, 102 stops responding
Index
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221
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223
Settings System setup Sleep mode about
SLI
225
226