book.book Page 86 Tuesday, November 27, 2007 10:29 AM

Message

Possible Cause

Corrective Action

 

 

 

KB/Interface

An error occurred with

Ensure that nothing is

Error

the keyboard

resting on the keyboard; if

 

connector.

a key appears to be stuck,

 

 

carefully pry it up. If the

 

 

problem persists, you may

 

 

need to replace the

 

 

keyboard.

No ROM Basic

The operating system

 

cannot be located on

 

drive A or drive C.

Enter the system setup program (see "Entering System Setup" on page 179) and confirm that drive A or drive C is properly identified.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

When to Use Dell Diagnostics

If you experience a problem with your computer, perform the checks in "Solving Problems" on page 61 and run Dell Diagnostics before you contact Dell for technical assistance.

NOTE: Dell Diagnostics only operate on Dell computers.

It is recommended that you print these procedures before you begin.

Start Dell Diagnostics from your hard drive or from the Drivers and Utilities media.

86

Troubleshooting

Page 86
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Dell GX404, DC01L owner manual When to Use Dell Diagnostics