Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call, see the contact numbers for your region.

Product Information

If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call to speak to a sales specialist, see the contact numbers for your region.

Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:

1.Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.

For the telephone number to call, see the contact numbers for your region.

2.Include a copy of the invoice and a letter describing the reason for the return.

3.Include a copy of the Diagnostics Checklist indicating the tests you have run and any error messages reported by the Dell Diagnostics.

4.Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit.

5.Pack the equipment to be returned in the original (or equivalent) packing materials.

You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.

Returns that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you.

Before You Call

NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently.

Remember to fill out the Diagnostics Checklist. If possible, turn on your computer before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available.

CAUTION: Before working inside your computer, read the safety instructions.

Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service Tag (bar code on the back of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Operating system and version:

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Dell GX60 manual Problems With Your Order, Before You Call, Diagnostics Checklist
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GX60 specifications

The Dell GX60, also known as the OptiPlex GX60, is a notable desktop computer introduced by Dell in the early 2000s. Designed primarily for business and educational environments, this model offers a blend of reliability, performance, and serviceability, making it a popular choice among institutions seeking robust computing solutions.

One of the key features of the Dell GX60 is its Intel processor architecture. Typically equipped with Intel Pentium 4 processors, the GX60 allows users to experience decent processing power suitable for day-to-day tasks. In its various configurations, users could find processors ranging from 1.6 GHz up to faster options, enabling smooth multitasking while running essential applications for business operations.

The GX60 also supports a versatile memory configuration, accommodating DDR SDRAM with capacities that typically range up to 2GB. This memory capacity allows for improved performance when running multiple applications simultaneously, which is crucial in a business setting. The ability to upgrade memory provides longer life to the system, making it adaptable to growing organizational needs.

In terms of storage, the GX60 features IDE hard drives, which typically range from 40GB to 160GB. This storage capability is adequate for standard office applications, file storage, and limited multimedia content. Additionally, users can enhance their setups with optional CD or DVD drives, offering data access and media playback capabilities.

The design of the Dell GX60 prioritizes ease of access and serviceability. Its chassis allows for straightforward hardware upgrades, including hard drives and memory modules. This tool-less design is particularly beneficial in corporate settings where IT departments maintain multiple systems.

Connectivity options on the GX60 include USB 1.1 and 2.0 ports, serial and parallel ports, as well as audio jacks. This range of ports ensures compatibility with various peripheral devices such as printers, scanners, and external storage solutions, making it a flexible option for office work.

Overall, the Dell GX60 combines essential features that cater to business needs. Its reliable performance, extensible design, and multiple connectivity options help organizations leverage technology for increased productivity. While it may be regarded as a vintage model today, the GX60 laid the groundwork for many advancements in desktop computing, showcasing how far technology has evolved in just a couple of decades.
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