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Advanced Troubleshooting
Dell™ OptiPlex™ GX60 Systems User's Guide
Dell Diagnostics
Reinstalling Drivers and Utilities
Using Microsoft® Windows® XP System Restore
Reinstalling Microsoft® Windows® XP
Reinstalling Microsoft Windows 2000
Resolving Software and Hardware Incompatibilities
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" and run the Dell Diagnostics before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
Enter system setup, review your computer's configuration information, and ensure that the device you want to test displays in system setup and is active.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities CD (also known as the ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
1.Shut down and restart the computer.
2.When the DELL™ logo appears, press <F12> immediately.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD.
If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.
3.When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4.When the Dell Diagnostics Main Menu appears, select the test you want to run.
Starting the Dell Diagnostics From the Drivers and Utilities CD
1.Insert the Drivers and Utilities CD.
2.Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.
NOTE: The next steps change the boot sequence for one time only. On the next
