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Solving Problems
Dell™ OptiPlex™ GX60 Systems User's Guide
Battery Problems | Mouse Problems |
Card Problems | Network Problems |
Clearing NVRAM and Restoring Default Settings | Power Problems |
Diagnostic Lights | Printer Problems |
Drive Problems | Serial or Parallel Device Problems |
Error Messages | Sound and Speaker Problems |
Keyboard Problems | Video and Monitor Problems |
Lockups and Software Problems | Wet Computer |
Memory Problems |
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Battery Problems
Fill out the Diagnostics Checklist as you complete these checks.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
Replace the battery — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during
Card Problems
Fill out the Diagnostics Checklist as you complete these checks.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
Check the card seating and cable —
1.Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.
2.Ensure that each card is firmly seated in its connector. Reseat any loose cards.
3.Ensure that all cables are firmly connected to their corresponding connectors on the cards. If any cables appear loose, reconnect them.
For instructions on which cables should be attached to specific connectors on a card, see the card's documentation.
4. Clo se the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on.
Test the graphics card —
1.Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.
2.Remove all cards except the graphics card.
If your primary hard drive is connected to a drive controller card and not to one of the system board IDE connectors, leave the drive controller card installed in the computer.
3.Close the comp uter cover, reconnect the computer and devices to electrical outlets, and then turn them on.
4.Run the Dell Diagnostics.
Test the cards —
1.Turn off the computer and devices, disconnect them from their electrical outlets, wait 10 to 20 seconds, and then open the computer cover.
2.Reinstall one of the cards that you removed previously.
3.Close the computer cover, reconnect the computer and device s to electrical outlets, and then turn them on.
4.Run the Dell Diagnostics.
If any of the tests fail, the card you just reinstalled is faulty and needs to be replaced.
5. Repeat this process until you have reinstalled all cards.
Clearing NVRAM and Restoring Default Settings
Clear the computer's
