J2936bk0.book Page 112 Tuesday, September 2, 2003 3:06 PM

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Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.

1Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.

2All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replace- ment program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software program that is installed on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

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Appendix

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Dell J2936 manual Dell Technical Support Policy U.S. Only, Definition of Dell-Installed Software and Peripherals, Appendix

J2936 specifications

The Dell J2936, a prominent model in the Dell networking product line, is designed to provide robust performance and reliability for a variety of applications. This network interface card (NIC) is particularly acclaimed for its versatility, making it an ideal choice for data centers and enterprise environments that demand high-speed connectivity.

One of the standout features of the Dell J2936 is its support for Gigabit Ethernet speeds, enabling rapid data transfer rates that are essential for demanding network environments. The card is equipped with advanced error-correction technologies that improve data integrity, ensuring that transmitted information is both accurate and reliable. This is particularly crucial for applications where even slight data loss could have significant ramifications.

The J2936 supports a wide range of operating systems, including multiple versions of Microsoft Windows and various distributions of Linux, making it compatible with a diverse array of hardware configurations. This flexibility allows organizations to seamlessly integrate the J2936 into their existing infrastructure without necessitating major changes.

In terms of connectivity, the J2936 includes multiple ports to accommodate various network setups. It supports both copper and fiber connections, ensuring that businesses have the option to choose the best medium that suits their specific network architecture. Its ability to auto-negotiate speeds and duplex settings simplifies configuration and enhances user experience.

Power efficiency is another hallmark of the Dell J2936. The card is designed to minimize energy consumption, which is increasingly vital in today’s environmentally conscious world. By maximizing performance per watt, the J2936 contributes to lower operating costs and a reduced carbon footprint for businesses utilizing these networking solutions.

Additionally, Dell incorporated advanced security features into the J2936 design. Support for various network security protocols ensures that data remains protected, safeguarding against unauthorized access and potential breaches. This emphasis on security is essential for organizations that manage sensitive information.

Overall, the Dell J2936 is characterized by its high-speed performance, compatibility with various systems, robust security features, and energy efficiency. These attributes make it a reliable choice for enterprises seeking a powerful and adaptable networking solution. As organizations continue to grow and evolve, tools like the Dell J2936 serve as crucial components in maintaining an efficient and secure network ecosystem.