What do I do if I need warranty service?

J2936bk0.book Page 138 Tuesday, September 2, 2003 3:06 PM

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What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Individual Home Consumers; Home Office and Small	Canada Only
Business Customers:

Technical Support and Customer Service	1-800-847-4096

Medium, Large, and Global Commercial Customers;
Government, Education, and Healthcare Customers;
and Value-Added Resellers (VARs):

Technical Support	1-800-387-5757

Customer Service	1-800-326-9463

Government or Education Customers, or Individual

Home Consumers who purchased through an

Employee Purchase Program:

Technical Support	1-800-387-5757

Customer Service	1-800-326-9463 (Extension 8221 for Individual
	Consumers)

Dell-Branded Memory	1-888-363-5150

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

138 Limited Warranties and Return Policy

J2936 specifications

The Dell J2936, a prominent model in the Dell networking product line, is designed to provide robust performance and reliability for a variety of applications. This network interface card (NIC) is particularly acclaimed for its versatility, making it an ideal choice for data centers and enterprise environments that demand high-speed connectivity.

One of the standout features of the Dell J2936 is its support for Gigabit Ethernet speeds, enabling rapid data transfer rates that are essential for demanding network environments. The card is equipped with advanced error-correction technologies that improve data integrity, ensuring that transmitted information is both accurate and reliable. This is particularly crucial for applications where even slight data loss could have significant ramifications.

The J2936 supports a wide range of operating systems, including multiple versions of Microsoft Windows and various distributions of Linux, making it compatible with a diverse array of hardware configurations. This flexibility allows organizations to seamlessly integrate the J2936 into their existing infrastructure without necessitating major changes.

In terms of connectivity, the J2936 includes multiple ports to accommodate various network setups. It supports both copper and fiber connections, ensuring that businesses have the option to choose the best medium that suits their specific network architecture. Its ability to auto-negotiate speeds and duplex settings simplifies configuration and enhances user experience.

Power efficiency is another hallmark of the Dell J2936. The card is designed to minimize energy consumption, which is increasingly vital in today’s environmentally conscious world. By maximizing performance per watt, the J2936 contributes to lower operating costs and a reduced carbon footprint for businesses utilizing these networking solutions.

Additionally, Dell incorporated advanced security features into the J2936 design. Support for various network security protocols ensures that data remains protected, safeguarding against unauthorized access and potential breaches. This emphasis on security is essential for organizations that manage sensitive information.

Overall, the Dell J2936 is characterized by its high-speed performance, compatibility with various systems, robust security features, and energy efficiency. These attributes make it a reliable choice for enterprises seeking a powerful and adaptable networking solution. As organizations continue to grow and evolve, tools like the Dell J2936 serve as crucial components in maintaining an efficient and secure network ecosystem.

Dell J2936 manual What do I do if I need warranty service?, Limited Warranties and Return Policy

Models: J2936

What do I do if I need warranty service?

What will Dell do?

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Limited Warranties and Return Policy

J2936 specifications