Frequently Asked Questions

How Do I...

Solution

Where to Find Additional Information

 

 

 

Set up my computer to use two

If your computer has the required

See "Setting Up Your Computer"

monitors?

graphics card to support dual-

on page 9 for information on

 

monitor setup, then look in your

connecting dual monitors to your

 

shipping box for a Y-cable. The

computer.

 

Y-cable has a single connector on one

 

 

end (plug this connector into the

 

 

back panel) and branches into two

 

 

connectors (plug these connectors

 

 

into the monitor cables).

 

Connect my monitor when the monitor cable connector doesn’t seem to fit the connector on the back of my computer?

If your graphics card has a DVI connector but your monitor has a VGA connector, then you need to use an adapter. An adapter should be included in the shipping box.

See "Setting Up Your Computer" on page 9 for information on connecting monitors to your computer. For more information, contact Dell. For information on contacting Dell, see your User’s Guide.

Connect my speakers?

If you have a sound card installed,

 

connect the speakers to the

 

connectors on the card. See "Setting

 

Up Your Computer" on page 9.

See the documentation that came with your speakers for more information.

Find the right connectors for my USB or IEEE 1394 devices?

Your computer has eight USB connectors (two on the front, one internal, and five on the back) and an IEEE 1394 connector on the front and on the back. For more information on the IEEE 1394 card, see your User’s Guide.

See "About Your Computer" on page 14 for illustrations of the front and back views of your computer.

For help locating your User’s Guide, see "Finding Information" on page 5.

Locate information about the hardware and other technical specifications for my computer?

Your User’s Guide has a specifications table that provides more detailed information about your computer and the hardware. To locate your User’s Guide, see "Finding Information" on page 5.

Go to the Dell Support website at support.dell.com and use one of the following support tools: read white papers on the latest technology or communicate with other Dell users at the Dell forum chat room.

Find documentation for my

The following documentation is

computer?

available for your computer:

 

• User’s Guide

 

• Product Information Guide

 

• System Information Label

If you lose your documentation, it is available on the Dell Support website at support.dell.com.

To locate these documents, see "Finding Information" on page 5.

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Quick Reference Guide

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Dell JD964 manual Frequently Asked Questions