Dell JD977 manual Option Function, Tab Function

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option	Function
Express Test	Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no
	interaction on your part. Run Express Test first to increase the possibility of tracing the
	problem quickly.
Extended Test	Performs a thorough check of devices. This test typically takes 1 hour or more and requires
	you to answer questions periodically.
Custom Test	Tests a specific device. You can customize the tests you want to run.
Symptom Tree	Lists the most common symptoms encountered and allows you to select a test based on the
	symptom of the problem you are having.

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Contacting Dell" in your User’s Guide).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab	Function
Results	Displays the results of the test and any error conditions encountered.
Errors	Displays error conditions encountered, error codes, and the problem description.
Help	Describes the test and may indicate requirements for running the test.
Configuration	Displays your hardware configuration for the selected device.
	The Dell Diagnostics obtains configuration information for all devices from system setup,
	memory, and various internal tests, and it displays the information in the device list in the
	left pane of the screen. The device list may not display the names of all the components
	installed on your computer or all devices attached to your computer.
Parameters	Allows you to customize the test by changing the test settings.

4When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.

5When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

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Quick Reference Guide