Capturing the State Information

Use the TroubleshootingCapture State Information option to capture information about the current state of your storage array and save the captured information to a text file. You can then send the captured information to your Technical Support representative for analysis.

Potential to cause an unresponsive storage array – The State Capture option can cause a storage array to become unresponsive to both the host and the storage management station. Use this option only under the guidance of your Technical Support representative.

1From the AMW, select AdvancedTroubleshooting Capture State Information.

2Read the information in the Confirm State Capture dialog, and type yes to continue.

3In the Specify filename text box, enter a name for the file to be saved, or browse to a previously saved file if you want to overwrite an existing file.

Use the convention filename.dmp for the name of the file. The suffix

.dmp is added to the file automatically if you do not specify a suffix for the file.

4Click Start.

NOTE: Each test shows a status of Executing while it is in progress. The test then shows Completed when it successfully finishes. If any of the tests cannot be completed, a status of Failed appears in the Execution summary window.

5Monitor the progress and completion status of all of the tests. When they finish, click OK to close the State Capture dialog.

Clicking Cancel stops the state capture process, and any remaining tests do not complete. Any test information that has been generated to that point is saved to the state capture file.

NOTE: Refer to the PowerVault Modular Disk Storage Manager online help topics for more information on troubleshooting, and recovering from failures.

242

Troubleshooting: Your Storage Array Software

Page 242
Image 242
Dell MD3220i, MD3200i owner manual Capturing the State Information, 242

MD3200i, MD3220i specifications

The Dell MD3220i and MD3200i are part of Dell's extensive line of modular storage solutions, designed to support organizations in optimizing their data management and scalability requirements. These models offer reliable performance and flexible features, making them suitable for various workloads including virtualization, cloud storage, and disaster recovery.

One of the standout features of the MD3220i and MD3200i is their support for iSCSI storage networking. By utilizing the Internet Small Computer Systems Interface (iSCSI) protocol, these systems provide organizations with a cost-effective way to connect their storage over existing network infrastructure, enabling efficient data transfers and management.

Both models are equipped with dual controllers that ensure high availability and failover capabilities, which are crucial for meeting uptime requirements in mission-critical environments. The dual controllers also facilitate load balancing and increase overall system performance, as they allow multiple paths to the storage, enhancing I/O performance.

Scalability is another key characteristic of the MD3220i and MD3200i. These storage arrays can be expanded to meet growing storage demands, supporting up to 240TB of raw capacity with up to 16 additional expansion enclosures. This flexibility allows organizations to start with a smaller configuration and grow their storage capabilities without a complete overhaul of the existing infrastructure.

The units also support multiple disk types, including traditional spinning disks, solid-state drives (SSDs), and a combination of both. This versatility enables users to tailor storage configurations to their specific performance and budgetary needs. Furthermore, the systems feature advanced data management technologies such as snapshots and remote replication, providing essential tools for data protection.

With their ease of management, the MD3220i and MD3200i are designed for straightforward configuration and operation. The intuitive management interfaces allow IT professionals to monitor performance, configure storage, and manage data effectively, ensuring businesses can maintain optimal system availability.

In summary, the Dell MD3220i and MD3200i are robust, scalable, and versatile storage solutions that cater to diverse organizational needs. Their integrated technologies, such as iSCSI support, dual controller architecture, and advanced data management features, make them an ideal choice for modern data centers looking to enhance storage capabilities while ensuring reliability and performance.