
w w w . d e l l . c o m s u p p o r t . d e l l . c o m
What Are You Looking For? | Find It Here |
|
|
• Service Tag and Express Service Code | Service Tag and Microsoft Windows License |
• Microsoft Windows License Label | These labels are located on the bottom of your computer. |
| • Use the Service Tag to |
| identify your |
| computer when you |
| use support.dell.com |
| or contact technical |
| support. |
| • Enter the Express Service Code to direct your call when |
| contacting technical support. |
|
|
• Solutions — Troubleshooting hints and tips, articles | Dell Support Website — support.dell.com |
from technicians, online courses, frequently asked | NOTE: Select your region to view the appropriate |
questions | support site. |
• Community — Online discussion with other Dell | NOTE: Corporate, government, and education customers |
customers | can also use the customized Dell Premier Support website |
• Upgrades — Upgrade information for components, such | at premier.support.dell.com. The website may not be |
as memory, the hard drive, and the operating system | available in all regions. |
• Customer Care — Contact information, service call and |
|
order status, warranty, and repair information |
|
• Service and support — Service call status and support |
|
history, service contract, online discussions with |
|
technical support |
|
• Reference — Computer documentation, details on my |
|
computer configuration, product specifications, and |
|
white papers |
|
• Downloads — Certified drivers, patches, and software |
|
updates |
|
• Notebook System Software (NSS)— If you reinstall the |
|
operating system for your computer, you should also |
|
reinstall the NSS utility. NSS provides critical updates |
|
for your operating system and support for Dell™ |
|
| |
processors, optical drives, and USB devices. NSS is |
|
necessary for correct operation of your Dell computer. |
|
The software automatically detects your computer and |
|
operating system and installs the updates appropriate |
|
for your configuration. |
|
6
Dell Precision Mobile Workstation M20 Quick Reference Guide