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Solving Problems
If the power light is breathing white — The
computer is in standby or the display may not
be responding.
Press a key on the keyboard, move the •
connected mouse or a finger on the touch
pad, or press the power button to resume
normal operation.
If the display is not responding, press the •
power button until the computer turns off
and then turn it back on.
If the problem persists, contact Dell (see •
“Contacting Dell” on page 87).
If you encounter interference that hinders
reception on your computer — An unwanted
signal is creating interference by interrupting
or blocking other signals. Some possible
causes of interference are:
Power, keyboard, and mouse extension •
cables.
Too many devices connected to a •
power strip.
Multiple power strips connected to the •
same electrical outlet.
Memory Problems
If you receive an insufficient memory
message —
Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.
See the software documentation for •
minimum memory requirements. If
necessary, install additional memory (see
the Service Manual at
support.dell.com/manuals).
Reseat the memory module(s) into the •
connector(s) (see the Service Manual at
support.dell.com/manuals).
If the problem persists, contact Dell (see •
“Contacting Dell” on page 87).
If you experience other memory problems —
Run Dell Diagnostics (see “Dell •
Diagnostics” on page 67).
If the problem persists, contact Dell (see •
“Contacting Dell” on page 87).