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Using Support Tools
My Dell Downloads
NOTE: My Dell Downloads may not be
available in all regions.
Some of the software pre‑installed on your
new Dell computer do not include a backup
CD or DVD. This software is available on
the My Dell Downloads website. From this
website you can download available software
for reinstallation or create your own backup
media.
To register and use My Dell Downloads:
Go to 1. DownloadStore.dell.com/media.
Follow the instructions on the screen to 2.
register and download the software.
Reinstall the software or create a backup 3.
media for future use.
System Messages
If your computer has an issue or error, it may
display a system message that will help you
identify the cause and action needed to resolve
the issue.
NOTE: If the message that appeared is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared or contact
Dell (see “Contacting Dell” on page 87)
for assistance.