w w w . d e l l . c o m s u p p o r t . d e l l . c o m

NOTE: Run the Diagnostics before you call Dell technical support because the diagnostic tests provide information you may need when

you call.

NOTE: Write down your current boot sequence in the event you want to restore it after running the Dell Diagnostics.

If you have a computer problem and are unable to access the online User’s Guide, use the Dell Diagnostics to help you determine the cause of the problem and to help you solve it. The Diagnostics are on the Drivers and Utilities CD that came with your computer.

To start the Diagnostics, perform the following steps:

1Turn off the computer.

2If the computer is docked, undock the computer.

3Ensure that the computer is connected to an electrical outlet.

4Turn on the computer with the Driver and Utilities CD in the CD, CD-RW, or DVD drive.

5Press to enter the system setup program as soon as the Dell logo screen appears, and before the Microsoft Windows logo screen appears.

6Select the Boot Order page of the system setup program. Make a note of the device currently set as the first (top) boot device, and then set the first three devices in the boot sequence in the following order:

Diskette Drive

CD/DVD/CD-RW Drive

Internal HDD

7Save your changes and press to exit the system setup program and restart the computer to boot from the CD.

The computer starts and automatically begins to run the Dell Diagnostics.

8When you have completed running diagnostics, remove the Drivers and Utilities CD.

9When the computer restarts, press as soon as the Dell logo screen appears, and before the Microsoft Windows logo screen appears.

10In the system setup program, select the Boot Order page and reset the boot sequence to the original order.

11Press to exit the system setup program and restart Microsoft Windows.

12Remove the CD from the CD, CD-RW, or DVD drive.

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System Information Guide

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Dell PP01X manual Diskette Drive CD/DVD/CD-RW Drive Internal HDD, You call