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Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell.

1Shut down the computer.

2Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

3When the boot device list appears, highlight Diagnostics and press <Enter>.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

During the assessment, answer any questions that appear.

If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell before continuing on to the Dell Diagnostics.

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities CD.

4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Optional Drivers and Utilities CD

1Connect a CD drive to the system.

2Insert the Drivers and Utilities CD.

3Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

4When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.

5Select the CD/DVD/CD-RW Drive option from the CD boot menu.

6Select the Boot from CD-ROM option from the menu that appears.

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Quick Reference Guide

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Dell PP05S manual Starting the Dell Diagnostics From Your Hard Drive