Manuals / Dell / Computer Equipment / Laptop

Dell PP10L troubleshooting program crash, 76 program stopped, warranty wet computer Windows XP

Models: PP10L

1 134

Download 134 pages 57.02 Kb

Page 134

troubleshooting program crash, 76 program stopped

troubleshooting program crash, 76 program stopped

responding, 76 restore to previous state, 81 scanner problems, 72 unexpected characters, 48 wet computer, 77

U

USB connector description, 20 system view, 20

V

video connector description, 21 system view, 21

W

warranty, 9

wet computer, 77

Windows XP

Device Driver Rollback, 79 Hardware Troubleshooter, 80 Help and Support Center, 10 printer, 31

System Restore, 81

134

Index

Image 134

Dell PP10L troubleshooting program crash, 76 program stopped, USB connector description, 20 system view, System Restore

Contents

Model PP10L Owner’s ManualDell Inspiron 510m April Notes, Notices, and CautionsAbbreviations and Acronyms P/N D78981 A Tour of Your Computer Contents2 Setting Up Your Computer 5 Using the Keyboard and Touch Pad 3 Using a Battery4 Using the Module Bay Removing and Installing Devices While the Computer Is Turned Off6 Using CDs, DVDs, and other Multimedia 7 Setting Up a Home and Office Network8 Solving Problems Adding and Replacing Parts AppendixContents Dell Product Information Guide Finding InformationHow to set up my computer Help FileWindows Help and Support Center Service Tag and Microsoft Windows LicenseThese labels are located on the bottom of your computer Dell Support Website - support.dell.com w w w . d e l l . c o m s u p p o r t . d e l l . c o m A Tour of Your Computer Front ViewTurns on when the computer reads or writes data Off The battery is adequately charged or the computer is turned off Solid green The battery is chargingFlashing green The battery is almost fully charged Flashing orange The battery charge is lowLeft View The green lights located above the keyboard indicate the followingA Tour of Your Computer Attach a microphone to the connectorAttach headphones or speakers to the connector Right View modem connector RJ-11 parallel connector Back ViewUSB connectors serial connectorConnect USB devices, such as a mouse, keyboard, or printer Connects a parallel device, such as a printer AC A D A P T E R C O N N E C T O R - Attach an AC adapter to the computer Bottom View 24 A Tour of Your Computer w w w . d e l l . c o m s u p p o r t . d e l l . c o mSetting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet 5 Click Next Modem and Internet Connection Problems4 In the next window, click the appropriate option If all commands receive responses, the modem is operating properly Connecting a Parallel Printer E-Mail ProblemsSetting Up a Printer Printer CableConnecting a USB Printer w w w . d e l l . c o m s u p p o r t . d e l l . c o m Printer ProblemsUSB connector on printer Line Conditioners Power Protection DevicesSurge Protectors Uninterruptible Power Supplies Turning Off Your ComputerUsing a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterLow-Battery Warning Charging the BatteryMicrosoft Windows Power Meter Charge GaugeSlide the battery into the bay until the latch release clicks Removing a BatteryInstalling a Battery For information about installing the second battery, see page4 Disconnect the reserve battery cable from the connector Removing and Installing a Reserve Battery1 Remove the battery 2 Remove the reserve battery cover Storing a Battery Power ProblemsCHECK THE BATTERY STATUS LIGHT - If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet 40 Using a Battery w w w . d e l l . c o m s u p p o r t . d e l l . c o mAbout the Module Bay Using the Module BayRemoving and Installing Devices While the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running Using the Keyboard and Touch Pad Numeric KeypadKeyboard Shortcuts BatteryPower Management System FunctionsSpeaker Functions Microsoft Windows Logo Key FunctionsTouch Pad Click the Device Select tab to disable the touch pad Touch Pad or Mouse ProblemsCustomizing the Touch Pad Click the Pointer tab to adjust touch pad settingsTO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THE External Keyboard ProblemsUnexpected Characters C H E C K T H E E X T E R N A L K E Y B O A R DDrive Problems Using CDs, DVDs, and other MultimediaUsing CDs and DVDs If you cannot save a file to a floppy disk driveIf you cannot play a CD, CD-RW, or DVD a write-protected disk. See the following figureIf you cannot eject the CD, CD-RW, or DVD drive tray If the CD-RW drive stops writing If you have problems with a hard driveIf you hear an unfamiliar scraping or grinding sound If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers How to Copy a CD or DVD Copying CDs and DVDsUsing Blank CD-Rs and CD-RWs Helpful TipsConnecting a Television to the Computer S-Video Connection3 Plug the other end of the S-video cable in to your television Composite Video Connection S-video TV-out connector composite TV-out adapter cableEnabling the Display Settings for a Television b Ensure that the settings are correct 62 Using CDs, DVDs, and other Multimedia w w w . d e l l . c o m s u p p o r t . d e l l . c o mSetting Up a Home and Office Network Connecting to a Network AdapterConnecting to a Wireless Local Area Network Network Setup WizardNetwork Problems 3 Click Checklist for creating a networkad-hoc network Connecting to a Wireless Network in Microsoft Windows XPDetermining Your Network Type Your network is configured automatically After your computer is configured for the wireless network you selected, another pop-up notifies you that your computer is connected to the network you selected 68 Setting Up a Home and Office Network w w w . d e l l . c o m s u p p o r t . d e l l . c o mSolving Problems Error MessagesIf the display is difficult to read Video and Display ProblemsIf the display is blank If only part of the display is readable 5 Close the Phone and Modems Options window Modem and Internet Connection ProblemsSolving Problems w w w . d e l l . c o m s u p p o r t . d e l l . c o mScanner Problems If you cannot save a file to a floppy disk drive Floppy Disk and Hard Drive Problems3 Reinstall the drive 4 Turn on the computer 2 Remove the drive from the module bay. See page 41 for instructionsPC Card Problems If you have problems with a hard driveError messages appear General Program ProblemsResolving Other Technical Problems A program crashesIf Your Dell Computer Gets Wet Drivers What Is a Driver?If You Drop or Damage Your Computer Reinstalling Drivers and Utilities Identifying DriversResolving Software and Hardware Incompatibilities To resolve incompatibilities using Device ManagerUsing Microsoft Windows XP System Restore Restoring Your Operating SystemTo change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration Using Dell PC Restore by Symantec Dell Diagnostics When to Use the Dell DiagnosticsDuring the assessment, answer any questions that appear Symptom Tree Recommended Tools Adding and Replacing PartsBefore You Begin Shutting Down Your Computer2 Shut down the computer Adding Memory 3 If you are replacing a memory module, remove the existing module 7 Turn on the computer Adding a Mini PCI Card5 Replace the cover 1 Follow the procedures in Before You Begin on page 7 Tuck in the antenna cables antenna cables antenna connectors on cardAdding and Replacing Parts 8 Replace the cover and screwsReplacing the Hard Drive To replace the hard drive in the hard drive bayReturning a Hard Drive to Dell Keyboard 1 Turn the computer top-side up and open it2 Remove the center control cover Internal Card With Bluetooth Wireless Technology 7 Remove the hard drive 8 Pull the Bluetooth card connector out of the system board connector9 Pull the cable to remove the Bluetooth card from the computer 100 Adding and Replacing Parts w w w . d e l l . c o m s u p p o r t . d e l l . c o mSpecifications AppendixCommunications Ports and ConnectorsMemory TypeCommunications continued Maximum resolutions Height BatteryDepth WidthAC Adapter continued System Setup Screens Using the System Setup ProgramViewing the System Setup Screens System configuration Boot orderChanging the Boot Sequence Commonly Used OptionsChanging COM Ports Enabling the Infrared SensorChanging Printer Modes FCC Notices U.S. Only Increase the separation between the equipment and the receiver Class BReorient or relocate the receiving antenna FCC Identification InformationContacting Dell NOM Information Mexico OnlyPage Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City 800 300 410 or 800 300 411 or Country City Country City Country City toll-free or toll-free 130 Appendix w w w . d e l l . c o m s u p p o r t . d e l l . c o mIndex Page Page video connector description, 21 system view troubleshooting program crash, 76 program stoppedUSB connector description, 20 system view warranty wet computer Windows XP