Dell PP10L owner manual Symptom Tree

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Option	Function
Symptom Tree	Lists the most common symptoms encountered and
	allows you to select a test based on the symptom of the
	problem you are having.

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell. For information on Contacting Dell, see page 112.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab	Function
Results	Displays the results of the test and any error conditions
	encountered.
Errors	Displays error conditions encountered, error codes, and
	the problem description.
Help	Describes the test and may indicate requirements for
	running the test.
Configuration	Displays your hardware configuration for the selected
	device.
	The Dell Diagnostics obtains configuration information
	for all devices from system setup, memory, and various
	internal tests, and it displays the information in the
	device list in the left pane of the screen. The device list
	may not display the names of all the components
	installed on your computer or all devices attached to your
	computer.
Parameters	Allows you to customize the test by changing the test
	settings.

4When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

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Solving Problems