Dell PP10L owner manual During the assessment, answer any questions that appear

4Turn on the computer. When the DELL™ logo appears, press <F12> immediately.

NOTE: If you cannot see anything on your display, hold down the mute button and press the computer’s power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment.

If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.

5When the boot device list appears, highlight Diagnostics and press <Enter>.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

•During the assessment, answer any questions that appear.

•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell, before continuing on to the Dell Diagnostics. For information on Contacting Dell, see page 112.

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.

6Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

7When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option	Function
Express Test	Performs a quick test of devices. This test typically takes
	10 to 20 minutes and requires no interaction on your
	part. Run Express Test first to increase the possibility of
	tracing the problem quickly.
Extended Test	Performs a thorough check of devices. This test typically
	takes an hour or more and requires you to answer
	questions periodically.
Custom Test	Tests a specific device. You can customize the tests you
	want to run.

Solving Problems

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