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Dell PP10L owner manual Using Dell PC Restore by Symantec

Models: PP10L

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Using Dell PC Restore by Symantec

Using Dell PC Restore by Symantec

NOTE: Dell PC Restore is available only on computers purchased in certain regions.

Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer— including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore.

NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore.

To use PC Restore:

1Turn on the computer.

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

3On the next screen that appears, click Restore.

4On the next screen, click Confirm.

The restore process takes approximately 6–10 minutes to complete.

5When prompted, click Finish to reboot the computer.

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

6When prompted, click Yes.

The computer restarts. Because the computer is restored to its original operating state, the screens that appear, such as the End User License Agreement, are the same ones that appeared the first time the computer was turned on.

7Click Next.

The System Restore screen appears and the computer restarts.

8After the computer restarts, click OK.

Solving Problems

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Dell PP10L owner manual Using Dell PC Restore by Symantec

Contents

Model PP10L Owner’s ManualDell Inspiron 510m P/N D7898 Notes, Notices, and CautionsAbbreviations and Acronyms April1 A Tour of Your Computer Contents2 Setting Up Your Computer Removing and Installing Devices While the Computer Is Turned Off 3 Using a Battery4 Using the Module Bay 5 Using the Keyboard and Touch Pad7 Setting Up a Home and Office Network 6 Using CDs, DVDs, and other Multimedia8 Solving Problems Appendix Adding and Replacing PartsContents Help File Finding InformationHow to set up my computer Dell Product Information GuideWindows Help and Support Center Service Tag and Microsoft Windows LicenseThese labels are located on the bottom of your computer Dell Support Website - support.dell.com w w w . d e l l . c o m s u p p o r t . d e l l . c o m Front View A Tour of Your ComputerTurns on when the computer reads or writes data Flashing orange The battery charge is low Solid green The battery is chargingFlashing green The battery is almost fully charged Off The battery is adequately charged or the computer is turned offThe green lights located above the keyboard indicate the following Left ViewA Tour of Your Computer Attach a microphone to the connectorAttach headphones or speakers to the connector Right View serial connector Back ViewUSB connectors modem connector RJ-11 parallel connectorConnect USB devices, such as a mouse, keyboard, or printer Connects a parallel device, such as a printer AC A D A P T E R C O N N E C T O R - Attach an AC adapter to the computer Bottom View w w w . d e l l . c o m s u p p o r t . d e l l . c o m 24 A Tour of Your ComputerSetting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet 5 Click Next Modem and Internet Connection Problems4 In the next window, click the appropriate option If all commands receive responses, the modem is operating properly Printer Cable E-Mail ProblemsSetting Up a Printer Connecting a Parallel PrinterConnecting a USB Printer w w w . d e l l . c o m s u p p o r t . d e l l . c o m Printer ProblemsUSB connector on printer Line Conditioners Power Protection DevicesSurge Protectors Turning Off Your Computer Uninterruptible Power SuppliesBattery Performance Using a BatteryDell QuickSet Battery Meter Checking the Battery ChargeCharge Gauge Charging the BatteryMicrosoft Windows Power Meter Low-Battery WarningFor information about installing the second battery, see page Removing a BatteryInstalling a Battery Slide the battery into the bay until the latch release clicks4 Disconnect the reserve battery cable from the connector Removing and Installing a Reserve Battery1 Remove the battery 2 Remove the reserve battery cover Power Problems Storing a BatteryCHECK THE BATTERY STATUS LIGHT - If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet w w w . d e l l . c o m s u p p o r t . d e l l . c o m 40 Using a BatteryAbout the Module Bay Using the Module BayRemoving and Installing Devices While the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running Numeric Keypad Using the Keyboard and Touch PadSystem Functions BatteryPower Management Keyboard ShortcutsMicrosoft Windows Logo Key Functions Speaker FunctionsTouch Pad Click the Pointer tab to adjust touch pad settings Touch Pad or Mouse ProblemsCustomizing the Touch Pad Click the Device Select tab to disable the touch padC H E C K T H E E X T E R N A L K E Y B O A R D External Keyboard ProblemsUnexpected Characters TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD , CHECK THEIf you cannot save a file to a floppy disk drive Using CDs, DVDs, and other MultimediaUsing CDs and DVDs Drive Problemsa write-protected disk. See the following figure If you cannot play a CD, CD-RW, or DVDIf you cannot eject the CD, CD-RW, or DVD drive tray If the CD-RW drive stops writing If you have problems with a hard driveIf you hear an unfamiliar scraping or grinding sound If you have a problem with external speakers Sound and Speaker ProblemsIf you have a problem with integrated speakers Copying CDs and DVDs How to Copy a CD or DVDHelpful Tips Using Blank CD-Rs and CD-RWsS-Video Connection Connecting a Television to the Computer3 Plug the other end of the S-video cable in to your television Composite Video Connection composite TV-out adapter cable S-video TV-out connectorEnabling the Display Settings for a Television b Ensure that the settings are correct w w w . d e l l . c o m s u p p o r t . d e l l . c o m 62 Using CDs, DVDs, and other MultimediaConnecting to a Network Adapter Setting Up a Home and Office Network3 Click Checklist for creating a network Network Setup WizardNetwork Problems Connecting to a Wireless Local Area Networkad-hoc network Connecting to a Wireless Network in Microsoft Windows XPDetermining Your Network Type Your network is configured automatically After your computer is configured for the wireless network you selected, another pop-up notifies you that your computer is connected to the network you selected w w w . d e l l . c o m s u p p o r t . d e l l . c o m 68 Setting Up a Home and Office NetworkError Messages Solving ProblemsIf the display is difficult to read Video and Display ProblemsIf the display is blank If only part of the display is readable w w w . d e l l . c o m s u p p o r t . d e l l . c o m Modem and Internet Connection ProblemsSolving Problems 5 Close the Phone and Modems Options windowScanner Problems 2 Remove the drive from the module bay. See page 41 for instructions Floppy Disk and Hard Drive Problems3 Reinstall the drive 4 Turn on the computer If you cannot save a file to a floppy disk driveIf you have problems with a hard drive PC Card ProblemsA program crashes General Program ProblemsResolving Other Technical Problems Error messages appearIf Your Dell Computer Gets Wet Drivers What Is a Driver?If You Drop or Damage Your Computer Identifying Drivers Reinstalling Drivers and UtilitiesTo resolve incompatibilities using Device Manager Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System Using Microsoft Windows XP System RestoreTo change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration Using Dell PC Restore by Symantec When to Use the Dell Diagnostics Dell DiagnosticsDuring the assessment, answer any questions that appear Symptom Tree Shutting Down Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools2 Shut down the computer Adding Memory 3 If you are replacing a memory module, remove the existing module 7 Turn on the computer Adding a Mini PCI Card5 Replace the cover 1 Follow the procedures in Before You Begin on page 8 Replace the cover and screws antenna cables antenna connectors on cardAdding and Replacing Parts 7 Tuck in the antenna cablesTo replace the hard drive in the hard drive bay Replacing the Hard DriveReturning a Hard Drive to Dell 1 Turn the computer top-side up and open it Keyboard2 Remove the center control cover Internal Card With Bluetooth Wireless Technology 7 Remove the hard drive 8 Pull the Bluetooth card connector out of the system board connector9 Pull the cable to remove the Bluetooth card from the computer w w w . d e l l . c o m s u p p o r t . d e l l . c o m 100 Adding and Replacing PartsAppendix SpecificationsType Ports and ConnectorsMemory CommunicationsCommunications continued Maximum resolutions Width BatteryDepth HeightAC Adapter continued System configuration Boot order Using the System Setup ProgramViewing the System Setup Screens System Setup ScreensCommonly Used Options Changing the Boot SequenceChanging COM Ports Enabling the Infrared SensorChanging Printer Modes FCC Notices U.S. Only FCC Identification Information Class BReorient or relocate the receiving antenna Increase the separation between the equipment and the receiverNOM Information Mexico Only Contacting DellPage Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City 800 300 410 or 800 300 411 or Country City Country City Country City toll-free or toll-free w w w . d e l l . c o m s u p p o r t . d e l l . c o m 130 AppendixIndex Page Page warranty wet computer Windows XP troubleshooting program crash, 76 program stoppedUSB connector description, 20 system view video connector description, 21 system view