Touchscreen problem
Problems | Possible causes |
Touchscreen responds slowly or | Protective cover prevents the |
improperly | tablet from recognizing your |
| inputs. |
Network problem
Problems | Possible causes |
No wireless connection
No mobile broadband | • | The mobile broadband has | |
connection | |||
| been capped. | ||
| • | No signal from the service | |
|
| provider. |
Possible solutions
•Shutdown and restart your tablet.
•Gently wipe the display with a clean dry cloth.
•Remove any protective covers from the touchscreen.
•If the operating system is re- installed, make sure all the drivers are installed.
Possible solutions
1.Check if the wireless radio is on. See
2.Try to get closer to the wireless access point.
3.Reset the wireless router if using a private network; open the browser to view the landing page if using a public network.
1.Check if the mobile broadband is turned on. See Turning On/Off mobile broadband
2.Move your tablet to a different location for better signal reception.
Contact your service provider to change your broadband plan.
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