Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

 

 

 

 

No memory modules are detected.

• If you have two or more memory

 

 

 

 

 

modules installed, remove the

A

B

C

D

 

modules, reinstall one module (see

 

page 77), and then restart the

 

 

 

 

 

computer. If the computer starts

 

 

 

 

 

normally, reinstall an additional

 

 

 

 

 

module. Continue until you have

 

 

 

 

 

identified a faulty module or

 

 

 

 

 

reinstalled all modules without error.

 

 

 

 

If available, install properly working

 

 

 

 

 

memory of the same type into your

 

 

 

 

 

computer (see page 77).

 

 

 

 

• If the problem persists, contact Dell

 

 

 

 

 

(see page 131).

 

 

 

 

 

 

 

 

Memory modules are detected, but a

• Ensure that no special memory

 

 

 

memory configuration or compatibility

 

module/memory connector placement

A

B

C

error exists.

 

requirements exist (see page 76).

D

• Verify that the memory modules that

 

 

 

 

 

 

 

 

 

you are installing are compatible with

 

 

 

 

 

your computer (see page 76).

 

 

 

 

• If the problem persists, contact Dell

 

 

 

 

 

(see page 131).

 

 

 

 

 

 

 

 

 

A possible expansion card failure has

1

Determine if a conflict exists by

 

 

 

occurred.

 

removing a card (not a graphics card)

A

B

C

D

 

and restarting the computer (see

 

page 80).

 

 

 

 

2

If the problem persists, reinstall the

 

 

 

 

 

card that you removed, remove a

 

 

 

 

 

different card, and then restart the

 

 

 

 

 

computer.

 

 

 

 

3

Repeat this process for each card. If

 

 

 

 

 

the computer starts normally,

 

 

 

 

 

troubleshoot the last card removed

 

 

 

 

 

from the computer for resource

 

 

 

 

 

conflicts (see page 64).

 

 

 

 

4

If the problem persists, contact Dell

 

 

 

 

 

(see page 131).

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Advanced Troubleshooting

55

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Image 55
Dell U7021, WHL manual Error exists Requirements exist see, Your computer see, Determine if a conflict exists by, Occurred