W . d e l l . c o m s u p p o r t . d e l l . c o m
March U7021
Contents
Optimizing Performance
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Restoring the Computer to an Earlier Operating State
Removing and Installing Parts
102
109
106
108
110
130
131
Finding Information
Dell Product Information Guide Setup Diagram
How to use Windows XP
Warranty, and repair information
Specifications, and white papers
Click the topic that describes your problem
Finding Information
Setting Up and Using Your Computer
Opening the Drive Door
Changing the Front-Panel Light Color
Badge
Connecting Two Monitors
Connecting Two Monitors With VGA Connectors
Optional DVI adapter
Connecting a TV
TV-OUT connector VGA blue connector
About Serial ATA Drives
About Your RAID Configuration
Changing the Display Settings
Hard drive
RAID Level
Segment
Configuring Your Computer for RAID
Setting Your Computer to RAID-Enabled Mode
Creating a RAID Level 1 Configuration
Configuring for RAID Using the IntelR Option ROM Utility
Creating a RAID Level 0 Configuration
Deleting a RAID Volume
Creating a RAID 0 Volume
Creating a RAID 1 Volume
On the Delete RAID Volume Wizard screen, click Next
Migrating to a RAID 0 Volume
Creating a Spare Hard Drive
Migrating to a RAID 1 Volume
Click Reset Hard Drive to Non-RAID
To Mark a Drive as a Spare Hard Drive
Rebuilding a Degraded RAID 1 Volume
Transferring Information to a New Computer
Next
Playing CDs and Movies
Playing a CD or DVD
DVD player includes the following basic buttons
Copying CDs and DVDs
Adjusting the Volume
Adjusting the Picture
Go to the previous title or chapter Eject
Click Exact Copy
How to Copy a CD or DVD
Using Blank CD-Rs, CD-RWs, DVD+Rs, and DVD+RWs
Helpful Tips
Network Setup Wizard
Click Checklist for creating a network
Hibernate Mode
Power Management
Standby Mode
Overview
Power Options Properties
Power Schemes Tab
Advanced Tab
Hibernate Tab
Setting Up and Using Your Computer
Click Hardware and click Device Manager
Hyper-Threading
Overclocking
Optimizing Performance
PCI Express Cards
Drive Problems
Troubleshooting Tips
Battery Problems
Solving Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Ieee 1394 Device Problems
Keyboard Problems
Computer stops responding
Lockups and Software Problems
Computer does not start up
Program stops responding
Program is designed for an earlier Windows operating system
Other software problems
Program crashes repeatedly
Solid blue screen appears
Memory Problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
N T H E S P E a K E R D I a G N O S T I C S
If the screen is difficult to read
Video and Monitor Problems
If the screen is blank
J U S T T H E W I N D O W S D I S P L a Y S E T T I N G S
Solving Problems
Advanced Troubleshooting
Diagnostic Lights
Electrical outlet and press the power
Has occurred Button
If available, install properly working
Normally, reinstall an additional
Identified a faulty module or
If the problem persists, contact Dell
Determine if a conflict exists by
Error exists Requirements exist see
Your computer see
Occurred
Hard drive, CD drive, and DVD
Dell Diagnostics
When to Use the Dell Diagnostics
Drive see
Starting the Dell Diagnostics From Your Hard Drive
Starting the Dell Diagnostics From the ResourceCD
Dell Diagnostics Main Menu
Identifying Drivers
What Is a Driver?
Drivers
Using the ResourceCD
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Windows XP
Using Microsoft Windows XP System Restore
Manually Reinstalling Drivers
Restoring the Computer to an Earlier Operating State
Creating a Restore Point
Undoing the Last System Restore
Using Dell PC Restore by Symantec
Enabling System Restore
Before You Begin
Reinstalling Microsoft Windows XP
Resolving Software and Hardware Incompatibilities
Windows XP Setup
Reinstalling Windows XP
Booting From the Operating System CD
When the Welcome to Microsoft screen appears, click Next
Recommended Tools
Removing and Installing Parts
Before You Begin
Turning Off Your Computer
Before Working Inside Your Computer
Front View
Open the door to use the front-panel connectors
Front and Back View of the Computer
Press to turn on the computer
Front View Doors Open
Back View
One x16 slot and one x1 slot
Opening the Computer Cover
Inside View of Your Computer
Processor fan Power supply fans
System board Power supply Removing and Installing Parts
Floppy drive CD/DVD drive
System Board Components
Memory
DDR2 Memory Overview
Installing Memory
Addressing Memory With 4-GB Configurations
Securing clips Connector
Notch Memory module Cutouts Crossbar
Cards
Removing Memory
Installing a PCI Card
PCI Cards
Not fully seated card Fully seated card
Removing a PCI Card
Retention arm Alignment guide Alignment bar Filler bracket
Card PCI Express
PCI Express Cards
PCI Express
Card slot
Installing a PCI Express Card
Tab
Not fully seated card Fully seated card
Retention arm Alignment guide Alignment bar Filler bracket
Removing a PCI Express Card
Floppy drive CD/DVD drives Hard drives
General Installation Guidelines
Drives
Serial ATA Connector Interface cable Interface connector
Connecting Drive Cables
Drive Interface Connectors
Hard Drive
Power Cable Connector
Power cable
Removing a Hard Drive
Installing a Hard Drive
Drive Bracket rails Screws Removing and Installing Parts
Hard-drive cable Power cable Tabs
Removing and Installing Parts
Adding a Second Hard Drive
First hard drive in lower bay Hard drive bay
Floppy Drive
Rail tabs
Removing a Floppy Drive
Installing a Floppy Drive
Data cable power cable Tabs Floppy drive
Drive Bracket rails Screws
CD/DVD Drive
Removing a CD/DVD Drive
Installing a CD/DVD Drive
Power cable Tabs Data cable CD/DVD drive
100
101
102
Processor Airflow Shroud
Removing the Processor Airflow Shroud
Shroud release lever Anchor tabs
Removing the Processor
Installing the Processor Airflow Shroud
Processor
103
104
Anchor tabs Shroud release lever
105
Processor cover Socket Release lever
Installing the Processor
106
107
108
Front Panel
Removing the Front Panel
Replacing the Front Panel
109
110
Drive Door
Removing the Drive Door
Top bracket hinge Bottom bracket hinge
Replacing the Drive Door
111
Door
112
Hinge tab Door hinges Door bracket
Battery Battery socket Tab Removing and Installing Parts
Battery
Replacing the Battery
113
Closing the Computer Cover
114
Specifications
115
Drives
116
Expansion Bus
Center/Low Frequency Effects LFE channel two front-panel
Connectors
117
Controls and Lights
Located in the Product Information
Power
118
Environmental
System Setup
119
10 to 35C 50 to 95F
120
Entering System Setup
System Setup Screens
System Setup Options
121
122
123
Changing Boot Sequence for the Current Boot
Boot Sequence
Option Settings
124
Changing Boot Sequence for Future Boots
125
Clearing Forgotten Passwords
126
Computer, Keyboard, and Monitor
Clearing Cmos Settings
Cleaning Your Computer
CDs and DVDs
Mouse
Floppy Drive
128
FCC Notices U.S. Only
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
Definition of Third-Party Software and Peripherals
Class a Class B
130
131
Contacting Dell
FCC Identification Information
132
133
134
135
136
137
Sales dial within U.K. only
138
Ireland Sales
Fax/Sales Fax
139
140
141
142
Countries Sales Penang, Malaysia Appendix
Switchboard Sales
143
144
Trinidad/Tobago General Support Turks and Caicos Islands
PowerConnect, and PowerVault Transaction Sales
145
146
147
Appendix
149
Index
Index
Reinstalling Windows XP
151
Index
Wizard, 43 reinstalling, 11, 64 scanner, 48 System Restore
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154