Dell U7021, WHL manual Using Dell PC Restore by Symantec, Enabling System Restore

3Click Next.

The System Restore screen appears and the computer restarts.

4After the computer restarts, click OK.

Enabling System Restore

If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled:

1Click the Start button and click Control Panel.

2Click Performance and Maintenance.

3Click System.

4Click the System Restore tab.

5Ensure that Turn off System Restore is unchecked.

Using Dell PC Restore by Symantec

Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore.

NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore.

To use PC Restore:

1Turn on the computer.

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2Immediately upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.

NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.

3On the next screen that appears, click Restore.

4On the next screen, click Confirm.

The restore process takes approximately 6–10 minutes to complete.

5When prompted, click Finish to reboot the computer.

NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.

Advanced Troubleshooting

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