w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

A possible BIOS failure has occurred; the

Run the BIOS Recovery utility, wait for

 

computer is in the recovery mode.

recovery completion, and then restart

 

 

the computer.

A B C D

A possible processor failure has occurred. Reinstall the processor and restart the computer. For more information on reinstalling the processor, see your

A

B

C

D

User’s Guide.

 

 

 

 

 

 

 

 

 

Memory modules are detected, but

1

Reseat the memory modules.

 

 

 

a memory failure has occurred.

2

Restart the computer.

A

B

C

D

3

Run the Dell Diagnostics.

 

If the problem persists, contact Dell.

 

 

 

 

4

 

 

 

 

 

 

 

 

 

A possible expansion card failure has

1

Determine if a conflict exists by

 

 

 

occurred.

 

removing a card (not the graphics

A

B

C

D

 

card) and then restarting the

 

computer. For more information

 

 

 

 

 

on removing a card, see your User’s

 

 

 

 

 

Guide.

 

 

 

 

2

If the problem persists, reinstall the

 

 

 

 

 

card that you removed, remove a

 

 

 

 

 

different card, and then restart the

 

 

 

 

 

computer.

 

 

 

 

3

Repeat this process for each card.

 

 

 

 

 

If the computer starts normally,

 

 

 

 

 

troubleshoot the last card you

 

 

 

 

 

removed for resource conflicts (see

 

 

 

 

 

"Resolving Software and Hardware

 

 

 

 

 

Incompatibilities").

 

 

 

 

4

If the problem persists, contact Dell.

 

 

 

 

 

For more information on contacting

 

 

 

 

 

Dell, see your User’s Guide.

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32

Quick Reference Guide

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Image 32
Dell WHM, DHM Light Pattern Problem Description Suggested Resolution, User’s Guide, Reseat the memory modules, Computer