Storing a Battery
Remove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully before you use it.
Solving Problems
Notebook System Software (NSS)
If you reinstall the operating system for your Dell™ computer, it is also recommended to reinstall the NSS utility. The utility is available on the optional Drivers and Utilities CD and on the Dell Support website at support.dell.com.
To download the utility, go to Downloads at support.dell.com and select your computer model from the
NSS provides critical updates for your operating system and support for Dell™
NOTE: NSS is critical for the correct operation of USB devices.
Lockups and Software Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
The computer does not start up
E N S U R E T H A T T H E AC A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T .
The computer stops responding
NOTICE: You might lose data if you are unable to perform an operating system shutdown.
TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer.
Quick Reference Guide
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