Touchscreen problem
Problems | Possible causes | Possible solutions |
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Touchscreen responds | Protective cover | • Gently wipe the |
slowly or improperly | prevents the tablet from | display with a clean |
| recognizing your inputs. | dry cloth. |
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| • Remove any |
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| protective covers |
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| from the touchscreen. |
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|
|
Network Problem
Problems | Possible causes | Possible solutions |
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No wireless connection |
| 1 Check if the wireless |
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| radio is on. See |
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|
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| 2 Try to get closer to the |
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| wireless access point. |
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| 3 Reset the wireless |
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| router if using a private |
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| network; open the |
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| browser to view the |
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| landing page if using a |
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| public network. |
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|
|
Slow Internet | The signal strength is not | Move your tablet to a |
connections | strong enough. | different location for |
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| better signal reception. |
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|
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Troubleshooting
