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Troubleshooting

Specifications Troubleshooting Information Control Remote Zone-Multi Playback Settings Connections

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom

 

 

Cause

 

 

Countermeasure

 

Page

Set does not

• External noise or interference is

• Reset the microprocessor.

 

70

operate properly.

causing the set to malfunction.

 

 

 

 

Power does not

• Connection of the power cord is

• Check the insertion of the power

19

turn on, or turns

faulty.

 

 

 

cord plug.

 

 

off directly after it

 

 

 

 

 

 

 

 

 

was turned on.

 

 

 

 

 

 

 

 

 

No sound is

• Connection

with

the

input

• Check the connections.

 

12

produced from

devices or connection of the

 

 

 

 

speakers.

speaker cables is faulty.

 

 

 

 

 

 

• Device you want to play and set

• Select

an appropriate

input

20, 42

 

input source do not match.

 

source.

 

 

 

 

• Master volume is

turned too

• Adjust the master volume to an

42

 

low.

 

 

 

 

appropriate level.

 

 

 

• Mute mode is set.

 

 

• Cancel the mute mode.

 

46

 

• Headphones are connected.

• Disconnect the headphones.

46

 

• No

digital

signals

are

being

• Select an input source for which

37

 

input.

 

 

 

the digital input setting has been

 

 

 

 

 

 

 

made.

 

 

 

 

• The

connectors to

which the

• Set the input mode.

 

39

 

digital inputs are assigned and

 

 

 

 

 

the settable input modes do not

 

 

 

 

 

match.

 

 

 

 

 

 

 

Display is off.

• The “Dimmer” setting is set to

• Set to

something other

than

35

 

“OFF”.

 

 

 

“OFF”.

 

 

 

 

• The PURE DIRECT mode is set.

• Set a surround mode other than

48

 

 

 

 

 

 

the PURE DIRECT mode.

 

 

“DOLBY DIGITAL”

• Blu-ray Disc player / DVD player’s

• Check the Blu-ray Disc player /

–

indicator does not

digital audio output setting is not

DVD player’s audio output setting.

 

appear on display.

proper.

 

 

 

For details, read the Blu-ray Disc

 

 

 

 

 

 

 

player / DVD player’s operating

 

 

 

 

 

 

 

instructions.

 

 

Symptom

Cause

 

Countermeasure

 

Page

Power switches

• The protection circuit will

be

• Please switch off power at once,

3

off suddenly while

activated depending upon

the

and re-apply the power after

 

you are using the

temperature rise in the internal

the body temperature has fallen

 

AVR-2310CI, the

parts of the unit.

 

sufficiently.

 

 

 

 

 

power indicator

 

 

• Please re-install AVR-2310CI in a

–

will flash in red

 

 

place having good ventilation.

 

at intervals of

 

 

 

 

 

 

 

 

 

approximately 2

 

 

 

 

 

 

 

 

 

seconds.

 

 

 

 

 

 

 

 

 

Power switches

• Use speakers having impedance

• Please use speakers which have

12

off suddenly while

less than that specified.

 

the specified impedance.

 

 

you are using the

• If speaker cable core wires touch

• Unplug

the

power cord,

then

12

AVR-2310CI, the

each other or the core wires

after twisting the core wires

 

power indicator

become disconnected from their

together tightly again, or effecting

 

will flash red

terminals, the protection circuit

termination

treatments

etc,

 

at intervals of

will be activated in the event of

please reconnect once again.

 

approximately 0.5

core wires coming into contact

 

 

 

 

 

 

 

seconds.

with the AVR-2310CI rear panel.

 

 

 

 

 

 

 

Even applying

• The AVR-2310CI amplifier circuit

• Switch off the power and please

–

power, the power

has failed.

 

contact

the

DENON

service

 

display flashes

 

 

adviser.

 

 

 

 

 

 

red at intervals of

 

 

 

 

 

 

 

 

 

approximately 0.5

 

 

 

 

 

 

 

 

 

seconds.

 

 

 

 

 

 

 

 

 

Set does not work

• Batteries are worn.

 

• Replace with new batteries.

 

3

properly when

• You are operating outside of the

• Operate within

the

specified

3

remote control

specified range.

 

range.

 

 

 

 

 

 

unit operated.

• Obstacle between main unit and

• Remove the obstacle.

 

 

3

 

remote control unit.

 

 

 

 

 

 

 

 

 

• The batteries are not inserted in

• Insert

the

batteries

in

the

3

 

the proper direction, as indicated

proper

direction,

following

the

 

 

by the polarity marks in the

polarity marks in the battery

 

 

battery compartment.

 

compartment.

 

 

 

 

 

• The set’s remote control sensor

• Move the set to a place in which

3

 

is exposed to strong light (direct

the remote control sensor will

 

 

sunlight, inverter type fluorescent

not be exposed to strong light.

 

 

bulb light, etc.).

 

 

 

 

 

 

 

 

 

• Settings do not match the remote

• Match the settings to the remote

57

 

control unit’s DEVICE SELECT

control

unit’s DEVICE

SELECT

 

 

switch.

 

switch.

 

 

 

 

 

 

67