Denon AVR-2310CI manual 71

GAudioH

Symptom

Cause

Countermeasure

Page

No sound is

• You are playing a monaural source

• The mode is set to something

46

produced from

(TV, etc.) in the “STANDARD”

other than “STANDARD” (Dolby/

center speaker.

(Dolby/DTS Surround) mode.

DTS Surround).

No sound

• The

surround mode is set to

• Set

to

a

surround

playback

47, 48

is produced

“STEREO”, “DIRECT” or “PURE

mode.

from surround

DIRECT”.

speakers.

No sound is

• The

surround

back

speaker’s

• Check the setting and change it

28

produced from

power amplifier is assigned to a

as necessary.

surround back

different channel.

speaker.

• “S.Back” setting

is

set

to

• Set

to

something other than

29

“None”.

“None”.

• The

“Audio/Video

Adjust”

• Please set “Audio/Video Adjust”

49

– “Audio Adjust” – “Surround

– “Audio Adjust” – “Surround

Back” settings are “OFF”.

Back” to settings other than

“OFF”.

• Surround mode not set to a mode

• Select

a

surround

playback

46

for 6.1- or 7.1-channel playback.

mode.

No sound is

• Subwoofer’s power

not turned

• Turn on the subwoofer’s power.

–

produced from

on.

subwoofer.

• The

“Subwoofer”

setting

at

• Set to “Yes”.

28

“Speaker Config.” is set to “No”.

• The

subwoofer

is not

properly

• Check the connections.

12

connected.

• The

subwoofer’s

volume

is

• Adjust the subwoofer’s volume

55

turned off.

to an appropriate level.

DTS sound is not

• Blu-ray Disc player / DVD player’s

• Set the Blu-ray Disc player / DVD

–

output.

audio output setting is not set to

player. For details, refer to the

bitstream.

Blu-ray Disc player / DVD player’s

operating instructions.

• Blu-ray Disc player / DVD player is

• Use a DTS-compatible player.

–

not compatible with DTS sound

playback.

• The

AVR-2310CI’s

“Decode

• Set

to

the

“Auto”

or “DTS”

39

Mode” setting is set to “PCM”.

mode.

HDMI audio

• The “Manual Setup” – “HDMI

• Set to “Amp”.

31

signals are not

Setup” – “HDMI Audio Out”

output from

setting is set to “TV”.

speakers.

No sound is

• The “Manual Setup” – “HDMI

• Set to “TV”.

31

output from

Setup” – “HDMI Audio Out”

the monitor

setting is set to “Amp”.

connected

with HDMI

connections.

ENGLISH

Symptom

Cause

Countermeasure

Page

Getting

Dolby TrueHD,

• HDMI is not connected.

• Connect the HDMI.

13

DTS-HD, Dolby

• Blu-ray Disc player’s audio output

• Set the

Blu-ray Disc player. For

–

Started

Digital Plus audio

setting is not set to bitstream.

details, refer to the Blu-ray Disc

is not output.

player’s operating instructions.

• Blu-ray

Disc

player

is

not

• Use a DTS-compatible player.

–

Connections

GVideoH

compatible

with

DTS

sound

playback.

Symptom

Cause

Countermeasure

Page

Settings

appears.

AVR-2310CI

and

monitor

are

• Check the connections.

13 ~ 17

No picture

• The

connections

between

the

faulty.

Playback

• The

monitor’s

input

setting is

• Set properly.

–

wrong.

• PURE DIRECT mode is set.

• Cancel the PURE DIRECT mode.

48

• The

player

is

connected using

• High definition (1080i/720p) and

–

-Multi

the component input connectors,

progressive

(480p/576p) video

the

monitor

is

connected

signals are not down-converted.

Zone

using the video (yellow) output

Set the player to interlace

connectors.

(480i/576i) signals.

Remote

Picture cannot be

• Input

source

does

not match

• The video

conversion

function

16

recorded.

recorder’s

video

connection

does not work for the REC

connector (video).

OUT

connectors.

Match

the

Control

input

source

and

recorder

connections.

DVDs cannot be

• This is not a malfunction. Most

–

Information

copied on a DVR.

–

movie

software

includes

copy

prevention signals and cannot be

copied.

The menu screen

• When

viewing

HDMI

or

10

and status

component

video

signals

via

Troubleshooting

indicators are not

control unit.

the AVR-2310CI, the GUI menu

displayed.

appears when the MENU button

on the main unit or the MENU

button

on

the

main

remote

• “OFF”

is��

displayed���������

for���

the���

• Set “Manual Setup” – “Option

34

Specifications

status.

Setup” – “GUI” – “Text” to

“ON”.

• The

main

volume

display

is

• Set “Manual Setup” – “Option

34

“OFF”.

Setup” – “GUI” – “Master

Volume” to “Top” or “Bottom”.

• The display during tuner operation

• Set

when

“Manual

Setup”

34

is “OFF”.

– “GUI” – “Tuner Information” is

not “OFF”.

• The display during iPod operation

• Set

when

“Manual

Setup”

34

is “OFF”.

– “GUI” – “ iPod Information” is

not “OFF”.

68